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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Simple to use.

4
Simple to use. App can be a bit slow and editing can be troublesome. On the whole very happy with account. Reviewed on: 18th March 2025
Niall H's avatar
Niall H

Straight forward, like the app.

5
Straight forward, like the app. Good customer service when I’ve needed it Reviewed on: 18th March 2025
Anna c's avatar
Anna c

Confident banking.

5
Mettle have made banking so simple and straight forward and keep me well informed and updated with any changes that happen and make me feel confident in banking with them. Reviewed on: 18th March 2025
Shaun c's avatar
Shaun c

The Shakespeare of Business Banks

5
Like bright mettle in a sullen ground Reviewed on: 18th March 2025
Adrian P's avatar
Adrian P

Easy to use clearly set out and options to view dail...

5
Easy to use clearly set out and options to view daily monthly balances Reviewed on: 18th March 2025
Jays 's avatar
Jays

Been using it for the past 4-5 months and have 0 com...

5
Been using it for the past 4-5 months and have 0 complaints, it makes keeping track of spending very easy and being able to attach receipts and categorise transactions is infinitely valuable to me. Reviewed on: 18th March 2025
Michael O's avatar
Michael O

I am new to being self employed the kettle bank has...

5
I am new to being self employed the kettle bank has been such an easy option for me Reviewed on: 18th March 2025
William w's avatar
William w

Excelled service, never had any issues!

5
Excelled service, never had any issues with the banking. App is easy to use and packed with features. New features are always been added with updates. I can run my business, invoice and make payments with such ease! Reviewed on: 18th March 2025
Jamie B's avatar
Jamie B

My experience with Mettle has been pleasant so far,...

5
My experience with Mettle has been pleasant so far, this is a great platform for freelancers. I don’t use the service but being able to do invoices on your banking app is a win. I can tell that it is only going to get better. Reviewed on: 18th March 2025
LXE Talent's avatar
LXE Talent

Mettle has been brilliant since starting my business...

5
Mettle has been brilliant since starting my business last year. I was looking for a cheap business bank account and Mettle provides one free of charge! There are also a load of different resources within the app in order to make business management easier - for example their invoice feature that helps create and keep track of customers spending ect. I like that they keep innovating with the app and introducing new, helpful features overtime. Reviewed on: 18th March 2025
SM's avatar
SM

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