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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Absolutely perfect for our start-up needs

5
Since starting our business in 2021, we've been Mettle customers and have been very happy with their service. Their customer service is excellent—the team is friendly, quick to respond, and always supportive. Plus, the fact that it's free has made it absolutely perfect for our start-up needs. We can't imagine using another banking system now. Reviewed on: 18th March 2025
Gareth Jones's avatar
Gareth Jones

If I have had a problem which I did a couple of time...

5
If I have had a problem which I did a couple of times rang them up and sorted it straightaway fantastic friendly service better than any of the other banks I have used Reviewed on: 18th March 2025
Carl m's avatar
Carl m

Excellent banking account for my business, so easy t...

5
Excellent banking account for my business, so easy to use and no charges on top. You also have the option to move money into pots which makes life a lot easier with running a business. Reviewed on: 18th March 2025
PB's avatar
PB

easy and intuitive

5
The app is easy and intuitive to use. I think pots are a great idea for saving and also tax! The invoice function is fab and I really like the ability to match payments to invoices. Reviewed on: 18th March 2025
CJL's avatar
CJL

Super duper experience.

5
Super duper experience. Use this bank daily. Always seems to be super duper. What more can I say apart from... super duper Reviewed on: 18th March 2025
Best gardens's avatar
Best gardens

Brilliant banking

5
Mettle business banking as been brilliant for me as am dyslexic, the banking easy to us had no trouble at all. Reviewed on: 18th March 2025
Garry 's avatar
Garry

Mettle is fantastic and has everything I need

5
My experience with mettle has been amazing it’s so easy to use I can send invoices with ease and keep track of my business finances no problem if I have ever contacted about a query or question I have received the utmost professional and friendly service from all staff members, I couldn’t ask for a better account to use for my business Reviewed on: 18th March 2025
Rhys J's avatar
Rhys J

Easy to use app.

5
Easy to use app. Quick updates when payments made and received. Easy to navigate spending and invoices Reviewed on: 18th March 2025
Simon P's avatar
Simon P

SIMPLE CLARITY!

5
I love using Mettle, I have been using it for just over 2urs now and have recommended it to a number of People. I love the integration with Freeagent. Brilliant!! Reviewed on: 18th March 2025
Paul Day's avatar
Paul Day

The only thing wrong with Mettle is that you can't a...

4
The only thing wrong with Mettle is that you can't access your full card details via app like you can other accounts including Lloyd's and Barclays but otherwise, it's fantastic. Great customer services and value for money Reviewed on: 18th March 2025
Andrew H's avatar
Andrew H

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