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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Highly recommend choosing Mettle: Business Banking

5
I have been with Mettle: Business Banking for a couple of years now and I would recommend anyone to bank with them! Great service, easy app to use, contact team are very helpful and quick responding . All round satisfied and don't have plans to ever switch. Reviewed on: 18th March 2025
Davina E's avatar
Davina E

Easy app to use, excellent customer service and alwa...

5
Easy app to use, excellent customer service and always on hand if needed, but plenty of self help on the app and website. Reviewed on: 18th March 2025
Laura 's avatar
Laura

Absolutely perfect for our start-up needs

5
Since starting our business in 2021, we've been Mettle customers and have been very happy with their service. Their customer service is excellent—the team is friendly, quick to respond, and always supportive. Plus, the fact that it's free has made it absolutely perfect for our start-up needs. We can't imagine using another banking system now. Reviewed on: 18th March 2025
Gareth Jones's avatar
Gareth Jones

If I have had a problem which I did a couple of time...

5
If I have had a problem which I did a couple of times rang them up and sorted it straightaway fantastic friendly service better than any of the other banks I have used Reviewed on: 18th March 2025
Carl m's avatar
Carl m

Excellent banking account for my business, so easy t...

5
Excellent banking account for my business, so easy to use and no charges on top. You also have the option to move money into pots which makes life a lot easier with running a business. Reviewed on: 18th March 2025
PB's avatar
PB

easy and intuitive

5
The app is easy and intuitive to use. I think pots are a great idea for saving and also tax! The invoice function is fab and I really like the ability to match payments to invoices. Reviewed on: 18th March 2025
CJL's avatar
CJL

Super duper experience.

5
Super duper experience. Use this bank daily. Always seems to be super duper. What more can I say apart from... super duper Reviewed on: 18th March 2025
Best gardens's avatar
Best gardens

Brilliant banking

5
Mettle business banking as been brilliant for me as am dyslexic, the banking easy to us had no trouble at all. Reviewed on: 18th March 2025
Garry 's avatar
Garry

Mettle is fantastic and has everything I need

5
My experience with mettle has been amazing it’s so easy to use I can send invoices with ease and keep track of my business finances no problem if I have ever contacted about a query or question I have received the utmost professional and friendly service from all staff members, I couldn’t ask for a better account to use for my business Reviewed on: 18th March 2025
Rhys J's avatar
Rhys J

Easy to use app.

5
Easy to use app. Quick updates when payments made and received. Easy to navigate spending and invoices Reviewed on: 18th March 2025
Simon P's avatar
Simon P

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