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Mettle by NatWest: Business banking reviews

4.93
Based on 4,583 reviews, last reviewed 12th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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0%
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1%

Latest highest rating:

5

I've had a seamless experience with the App and inte... I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026
Richard O's avatar
Richard O

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4583)

Mettle for Musicians

5
I've had a mettle account since I first saw the TV advert. It's perfect for my needs as a self employed musician. I've recommended it to all of my colleagues! Reviewed on: 18th March 2025

The interface is really simple to use.

5
The interface is really simple to use. Everything you need is pretty much supplied by the app. I would like to be able to change the standard text in the invoice app but sadly that isn’t available yet. Reviewed on: 18th March 2025

Great business account - excited for what is to come.

5
This is a great business account with easy tools that enable ease of accounting and filing. The customer service is fantastic, with all issues actioned and resolved in a matter of minutes by speaking to a person online, not a bot! The card itself is still not accepted by some card machines or businesses although only a very small amount, however I am hopeful that this will be rectified soon as they continue to grow and expand their services regularly! Reviewed on: 18th March 2025

Mettle is good but cashback would be good.

5
Mettle is good but cashback would be good. Other than that, it is just quite standard, nothing too special but it does the job Reviewed on: 18th March 2025

I have used mettle for 18 months as a new business i...

5
I have used mettle for 18 months as a new business it has helped me organise my finances with no stress. I really like free agent too it’s an easy to use budgeting tool. Reviewed on: 18th March 2025

Very good service easy app to use and any problems o...

5
Very good service easy app to use and any problems online chat very good Reviewed on: 18th March 2025

Great bank!

5
I've been using Mettle for my business banking, and overall, it’s been a smooth experience. The app is easy to navigate, transactions are processed quickly, and the integration with accounting tools like FreeAgent is super helpful. Customer support has been responsive whenever I’ve had questions. The only downside is that it lacks some advanced features compared to traditional business banks, but for freelancers and small businesses, it’s a solid choice. Reviewed on: 18th March 2025

Easy to use

5
I find Mettle really easy to use for my business banking. Being able to apply from my own personal banking with NatWest made the application process really simple. I like the Pots facility for HMRC, holidays etc, a very useful tool. Reviewed on: 18th March 2025

Banking Made Simple - perfect for me

5
As a small business owner, I need a bank that’s fast, simple, and hassle-free—Mettle delivers exactly that. It was my first business account, and the seamless setup made a great first impression. Whenever I run into an issue, their support team is incredible—real people respond quickly and actually solve problems. Mettle makes banking effortless, and I couldn’t be happier with my choice! Reviewed on: 18th March 2025

Stop searching, Mettle is the answer!

5
This is my first year being self-employed, Mettle has made my life so easy, its very straight forward and so easy to use. Reviewed on: 18th March 2025

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