Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4591)

Highly recommend to any self employed

5
Easy to use, handy features and its free! Reviewed on: 18th March 2025
Terri C's avatar
Terri C

Easy to use banking.

5
Easy to use banking. I like being able to categorise spends. Reviewed on: 18th March 2025
Cat B's avatar
Cat B

Perfect!

5
Always been great. When I once got in touch via the app a staff never replied really quickly Reviewed on: 18th March 2025
Roxanne 's avatar
Roxanne

It has been the faultless experience I hoped for

5
It has been the faultless experience I hoped for! Simple and efficient. Reviewed on: 18th March 2025
Paul M's avatar
Paul M

Very easy to use and great customer service

5
Very easy to use and on the few occasions I have had queries they were resolved quickly and easily. Reviewed on: 18th March 2025
Marina J's avatar
Marina J

Simple effective banking.

5
Simple effective banking. Straightforward, no faults that I have come across. Reviewed on: 18th March 2025
James 's avatar
James

Great user-centered design

5
I really like the UI of Mettle app. It's very user-focused and has great features like invoice generation. Reviewed on: 18th March 2025
Maria 's avatar
Maria

Clear and concise information.

5
Clear and concise information. Mobile platform easy to navigate. Reviewed on: 18th March 2025
Mark M's avatar
Mark M

Customer service is absolutely brilliant.

4
Customer service is absolutely brilliant. Quick and always helpful responses via the app, so help is always easy to access. I would improve the banking experience by allowing paying in of cash to PayPoint terminals again, as the requirement to only use Post Offices is frustrating. Reviewed on: 18th March 2025
L S's avatar
L S

Easy to use and nice interface!

5
Easy to use and nice interface! Quick and efficient customer services Reviewed on: 18th March 2025
K Leung's avatar
K Leung

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill