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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Such a simple process from the beginning.

5
Such a simple process from the beginning. Easy to set up. Simple interface. Great rates. Great communication. Delighted with every part of this banking experience. Reviewed on: 18th March 2025
Anonymous A's avatar
Anonymous A

Mettle is intuitive to use

5
Mettle is intuitive to use. The app always works. Making transactions is never an issue. And I really appreciate having free use of the bookkeeping app, FreeAgent. Reviewed on: 18th March 2025
NES's avatar
NES

Highly recommend to any self employed

5
Easy to use, handy features and its free! Reviewed on: 18th March 2025
Terri C's avatar
Terri C

Easy to use banking.

5
Easy to use banking. I like being able to categorise spends. Reviewed on: 18th March 2025
Cat B's avatar
Cat B

Perfect!

5
Always been great. When I once got in touch via the app a staff never replied really quickly Reviewed on: 18th March 2025
Roxanne 's avatar
Roxanne

It has been the faultless experience I hoped for

5
It has been the faultless experience I hoped for! Simple and efficient. Reviewed on: 18th March 2025
Paul M's avatar
Paul M

Very easy to use and great customer service

5
Very easy to use and on the few occasions I have had queries they were resolved quickly and easily. Reviewed on: 18th March 2025
Marina J's avatar
Marina J

Simple effective banking.

5
Simple effective banking. Straightforward, no faults that I have come across. Reviewed on: 18th March 2025
James 's avatar
James

Great user-centered design

5
I really like the UI of Mettle app. It's very user-focused and has great features like invoice generation. Reviewed on: 18th March 2025
Maria 's avatar
Maria

Clear and concise information.

5
Clear and concise information. Mobile platform easy to navigate. Reviewed on: 18th March 2025
Mark M's avatar
Mark M

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