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Mettle by NatWest: Business banking reviews

4.93
Based on 4,584 reviews, last reviewed 13th May 2026
437% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service. First class service. Very fast response times. Brilliant app. Reviewed on: 13th May 2026
Sean M's avatar
Sean M

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4584)

Easy to setup, cheap for startups and very friendly...

5
Easy to setup, cheap for startups and very friendly support Reviewed on: 18th March 2025

Always had excellent, fast customer service.

5
Always had excellent, fast customer service. Has made my journey going self employed easy and my accounting a breeze. Reviewed on: 18th March 2025

Excellent banking system.

5
Excellent banking system. No issues at all. It is user friendly and definitely a service I will continue to use for my company due to its flexibility and useability! Reviewed on: 18th March 2025

Mettle make paying suppliers and completing my tax r...

5
Mettle make paying suppliers and completing my tax return as easy as falling off a log. The app works like a dream, doing everything you need via a simple interface. Reviewed on: 18th March 2025

I’ve been with them for a few years and the customer...

5
I’ve been with them for a few years and the customer service is exactly what I’d expect quick, efficient and caring. Reviewed on: 18th March 2025

A bank account with potential

4
Had a few glitches to start with but processes and customer service has improved and is always helpful. Reviewed on: 18th March 2025

Faultless

5
I have been a customer for 3 years now and so far mettle have been faultless! Reviewed on: 18th March 2025

So easy and intuitive... an asset to my business

5
So easy and intuitive to set up, each element and process always just works as you expect and need it to, with none of the stress and hard work you expect from other banking experiences. I have found my Mettle app and FreeAgent software such an asset to running my business. Reviewed on: 18th March 2025

Mettle is easy to use, and great value for money.

5
Mettle is easy to use, and great value for money. I actively recommend this to everyone I can Reviewed on: 18th March 2025

Fast response to any questions I have, user-friendly...

5
Fast response to any questions I have, user-friendly site. Reviewed on: 18th March 2025

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