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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Customer service is absolutely brilliant.

4
Customer service is absolutely brilliant. Quick and always helpful responses via the app, so help is always easy to access. I would improve the banking experience by allowing paying in of cash to PayPoint terminals again, as the requirement to only use Post Offices is frustrating. Reviewed on: 18th March 2025
L S's avatar
L S

Easy to use and nice interface!

5
Easy to use and nice interface! Quick and efficient customer services Reviewed on: 18th March 2025
K Leung's avatar
K Leung

Business banking made simple

5
I’ve banked with Mettle now for several years and have zero complaints. They fully support my businesses banking needs in a simple and easy to use way, everything’s straight forward with no unnecessary delays or meddling about. Reviewed on: 18th March 2025
S W Fresh 's avatar
S W Fresh

Amazing! I’ve been with mettle for over a year now.

5
I’ve been with mettle for over a year now. It’s been the easiest thing since running a beauty business as a busy young mum! From transactions to direct debits and pot savings, everything is made easy and straightforward. Thank you! Reviewed on: 18th March 2025
nicole nicki's avatar
nicole nicki

Whenever I have needed help it has been easy.

5
Whenever I have needed help it has been easy. The chat option solved any issues within minutes. Plus everyday use of the app is easier than any other financial app I have ever used before and I love the simplicity of the layout. Reviewed on: 18th March 2025
Natalie M's avatar
Natalie M

I love the simplicity of Mettle!

5
I love the simplicity of Mettle, as well as the ability to create various pots within your account. Anytime I have needed to get in touch, they have been quick to respond and informative. Reviewed on: 18th March 2025
Nick C's avatar
Nick C

To become a customer took a bit of time,apart from t...

4
To become a customer took a bit of time,apart from that no problem. Reviewed on: 18th March 2025
Mariusz P's avatar
Mariusz P

amazing and very efficient for business.

5
We use mettle for our business and it works amazingly well. Very efficient. Reviewed on: 18th March 2025
Josh M's avatar
Josh M

A Truly Great banking experience

5
Quick set up, easy service with great customer support. It was recommended to me by a friend and I would not look back. I use Mettle for my business, It’s easy to navigate through the app allowing me to quickly access my data, send invoices and bank efficiently. Reviewed on: 18th March 2025
Barbara N's avatar
Barbara N

Easy to setup, cheap for startups and very friendly...

5
Easy to setup, cheap for startups and very friendly support Reviewed on: 18th March 2025
Eduardo S's avatar
Eduardo S

Review Mettle by NatWest: Business banking now

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