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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Mettle make paying suppliers and completing my tax r...

5
Mettle make paying suppliers and completing my tax return as easy as falling off a log. The app works like a dream, doing everything you need via a simple interface. Reviewed on: 18th March 2025
Jeremy W's avatar
Jeremy W

I’ve been with them for a few years and the customer...

5
I’ve been with them for a few years and the customer service is exactly what I’d expect quick, efficient and caring. Reviewed on: 18th March 2025
Clint H's avatar
Clint H

A bank account with potential

4
Had a few glitches to start with but processes and customer service has improved and is always helpful. Reviewed on: 18th March 2025
Diana 's avatar
Diana

Faultless

5
I have been a customer for 3 years now and so far mettle have been faultless! Reviewed on: 18th March 2025
Craig H's avatar
Craig H

So easy and intuitive... an asset to my business

5
So easy and intuitive to set up, each element and process always just works as you expect and need it to, with none of the stress and hard work you expect from other banking experiences. I have found my Mettle app and FreeAgent software such an asset to running my business. Reviewed on: 18th March 2025
Kirstin H's avatar
Kirstin H

Mettle is easy to use, and great value for money.

5
Mettle is easy to use, and great value for money. I actively recommend this to everyone I can Reviewed on: 18th March 2025
Matthew W's avatar
Matthew W

Fast response to any questions I have, user-friendly...

5
Fast response to any questions I have, user-friendly site. Reviewed on: 18th March 2025
Donna K's avatar
Donna K

Easy set up and day to day banking

4
Easy set up and day to day banking Reviewed on: 18th March 2025
Laura T's avatar
Laura T

Awesomeness!!

5
Have loved everything about this account, easy to set up, app is simple to navigate, love the pots function and support available anytime. I have recommended Mettle to friends and family who all now use for their businesses! Reviewed on: 18th March 2025
Lisa T's avatar
Lisa T

Very easy to use and very convenient.

5
Very easy to use and very convenient. Reliable and helpful. Reviewed on: 18th March 2025
Chris H's avatar
Chris H

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