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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

English bank

5
trustful bank with reliability and an easy to use bank application Reviewed on: 18th March 2025
hmd salon 's avatar
hmd salon

great customer service by humans...

5
Easy to use app plus great customer service by humans Reviewed on: 18th March 2025
Sally N's avatar
Sally N

Mettle has been a great for me from the get go.

4
Mettle has been a great for me from the get go. I’ve been using mettle for my self-employed job for a year now and I cannot recommend this bank enough. It is easy to use, and has so many great components of the app. It is easy to save using the saving pots, great for keeping record of receipts and more. It has been so easy and helpful, I am glad I chose to use Mettle. Reviewed on: 18th March 2025
Izzey Mundy's avatar
Izzey Mundy

Fantastic account for my business needs

5
Love the facilities that mettle account offers - seperate pots for different needs automatically swapped.from main account. any queries have been answered immediately. My previous banking provider closed my account as had business transactions on there - so was forced to look elsewhere. Colleagues recommend Mettle. I wish I had swapped years ago! Reviewed on: 18th March 2025
Julie N's avatar
Julie N

Intuitive and user friendly!

5
I love how intuitive and user friendly Mettle is and I love the 'pots' feature! This is so helpful for budgeting and making sure I save enough for tax and other things to save for. I also love how easy it is to navigate the app. Reviewed on: 18th March 2025
Megan W's avatar
Megan W

Great Service

5
Very good and easy online app and great customer service Reviewed on: 18th March 2025
Jay Melia's avatar
Jay Melia

Fantastic banking and free to use!

5
Fantastic banking, mainly because it is free Reviewed on: 18th March 2025
Thomas's avatar
Thomas

Using Mettle has been a great addition to my new sma...

5
Using Mettle has been a great addition to my new small business, it gives my business a professional look without the fees usually associated with business accounts Reviewed on: 18th March 2025
Clare S's avatar
Clare S

easy to set up and use, always good customer service.

5
easy to set up and use, always good customer service. great that you can use via your app on your phone or log in via a PC or laptop. Reviewed on: 18th March 2025
Karl R's avatar
Karl R

Use this app to run a small business and have been v...

5
Use this app to run a small business and have been very impressed at how simple it is to use Reviewed on: 18th March 2025
Dawn Long's avatar
Dawn Long

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