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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.93
Based on 4,584 reviews, last reviewed 13th May 2026
437% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service. First class service. Very fast response times. Brilliant app. Reviewed on: 13th May 2026
Sean M's avatar
Sean M

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4584)

Easy to use

5
I've already recommended Mettle for it's ease of use and being able to link it to FreeAgent makes keeping on top of your business accounts really simple. Reviewed on: 18th March 2025
Fleur's avatar
Fleur

Nothing else like it

5
easy to use. Easy analysis. Easy to access, safe and secure. Everything available at the click of a button Reviewed on: 18th March 2025
Vivek C's avatar
Vivek C

5 star bank, and a happy customer!

5
I have banked with Mettle for 2 years now, and I’ve never had a single issue. The app is super user friendly, and the process of sending and transferring money, as well as creating money pots is seamless. During my time banking with them I had to go through the process of changing my type of account, which I was slightly nervous of, however they made the whole process really easy. I had regular communication, and was able to troubleshoot at ease using their ‘get help’ function in the app. I’m super happy with Mettle, and will continue to bank with them for my business ! Reviewed on: 18th March 2025
Amy B's avatar
Amy B

If you're a business owner, this is the bank for you.

5
As a business owner, having a bank account that is user friendly, no nonsense, and intuitive, is key. When I first started my business, I scoured the internet looking at reviews and recommendations from friends and Facebook posts, Mettle and the FreeAgent integration stood out for me. So many fellow business owners have issues with their bank accounts, can't figure out how to categorise their transactions or have to manually input data in to their accounting software. Mettle is incredible easy to use, predicting my transactions. The UI is clear and user friendly. I wouldn't use another bank account and always recommend Mettle in my self employed advice groups. Reviewed on: 18th March 2025
Megan P's avatar
Megan P

So helpful, easy to used and understand.

5
So helpful, easy to used and understand. Setting up rules & pots makes running my business much less of a hassle! Reviewed on: 18th March 2025
Martha H's avatar
Martha H

Had no problems with Mettle.

5
Had no problems with Mettle. Seamless banking. Dont knoww irs there but it is to keep my business banking secure. Reviewed on: 18th March 2025
Mark T's avatar
Mark T

Whenever I have needed to contact Mettle I have rece...

5
Whenever I have needed to contact Mettle I have received helpful advise, the people I have spoken to have been very polite and willing to help Reviewed on: 18th March 2025
Mandy W's avatar
Mandy W

Never had a problem.

5
Never had a problem using mettle Reviewed on: 18th March 2025
Annaleaze's avatar
Annaleaze

Worth is mettle

4
Been with mettle for numerous years now I personally think the customer service waiting time is longer now then previously Reviewed on: 18th March 2025
Gary k's avatar
Gary k

Good customer service and proactive attitude

5
Good customer service and proactive attitude Reviewed on: 18th March 2025
Matilde M's avatar
Matilde M

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