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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

mettle is brilliant recommend for everyone

5
mettle is brilliant recommend for everyone Reviewed on: 18th March 2025
A to Z discount store ltd's avatar
A to Z discount store ltd

I personally have had an amazing experience with met...

5
I personally have had an amazing experience with mettle quite honestly the best bank I have had the pleasure of dealing with. Customer service is 10-10 you get a clear helping hand easier than actually walking into some of the so called top high street banks. I have been with mettle a good while now and hope to for the rest of my life and business life Reviewed on: 18th March 2025
Craig p's avatar
Craig p

Great modern alternative to most standard UK busines...

4
Great modern alternative to most standard UK business banks. Extremely fast account approval, and very few issues experienced with this bank. Some payment limitations can be annoying (eg. 10k max transaction). Pot savings rate are not competitive - we use a separate bank for this. Sometimes, support can be a little slow too. The inclusion of FreeAgent is an excellent addition. Overall 8/10. Reviewed on: 18th March 2025
Sam's avatar
Sam

Great business account

5
Great business account, links to my freeagent which is so helpful and really streamlines my finances. Reviewed on: 18th March 2025
Anna's avatar
Anna

Good all round for sole traders

5
Quick to respond to queries, app is easy to use and navigate, easy to add payees and transfer money. I also love being able to create Pots so that I can keep certain payments back, plus being able to link to an accounts package for free is another bonus. Reviewed on: 18th March 2025
Claire G's avatar
Claire G

Simple & Effective

4
Great App. Love the invoicing feature which makes it really good for small businesses. There are a few occasions where the app has had faults that the team have communicated or locked me out for no reason, which can be a bit nerve racking when doing payroll etc... But overall I'm happy and will be staying with Mettle. Reviewed on: 18th March 2025
Nathan's avatar
Nathan

Brilliant

5
Brilliant app very straightforward to navigate and use. Easy to keep track and record of expenses. Reviewed on: 18th March 2025
Don's avatar
Don

Easy to use

5
I've already recommended Mettle for it's ease of use and being able to link it to FreeAgent makes keeping on top of your business accounts really simple. Reviewed on: 18th March 2025
Fleur's avatar
Fleur

Nothing else like it

5
easy to use. Easy analysis. Easy to access, safe and secure. Everything available at the click of a button Reviewed on: 18th March 2025
Vivek C's avatar
Vivek C

5 star bank, and a happy customer!

5
I have banked with Mettle for 2 years now, and I’ve never had a single issue. The app is super user friendly, and the process of sending and transferring money, as well as creating money pots is seamless. During my time banking with them I had to go through the process of changing my type of account, which I was slightly nervous of, however they made the whole process really easy. I had regular communication, and was able to troubleshoot at ease using their ‘get help’ function in the app. I’m super happy with Mettle, and will continue to bank with them for my business ! Reviewed on: 18th March 2025
Amy B's avatar
Amy B

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