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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

If you're a business owner, this is the bank for you.

5
As a business owner, having a bank account that is user friendly, no nonsense, and intuitive, is key. When I first started my business, I scoured the internet looking at reviews and recommendations from friends and Facebook posts, Mettle and the FreeAgent integration stood out for me. So many fellow business owners have issues with their bank accounts, can't figure out how to categorise their transactions or have to manually input data in to their accounting software. Mettle is incredible easy to use, predicting my transactions. The UI is clear and user friendly. I wouldn't use another bank account and always recommend Mettle in my self employed advice groups. Reviewed on: 18th March 2025
Megan P's avatar
Megan P

So helpful, easy to used and understand.

5
So helpful, easy to used and understand. Setting up rules & pots makes running my business much less of a hassle! Reviewed on: 18th March 2025
Martha H's avatar
Martha H

Had no problems with Mettle.

5
Had no problems with Mettle. Seamless banking. Dont knoww irs there but it is to keep my business banking secure. Reviewed on: 18th March 2025
Mark T's avatar
Mark T

Whenever I have needed to contact Mettle I have rece...

5
Whenever I have needed to contact Mettle I have received helpful advise, the people I have spoken to have been very polite and willing to help Reviewed on: 18th March 2025
Mandy W's avatar
Mandy W

Never had a problem.

5
Never had a problem using mettle Reviewed on: 18th March 2025
Annaleaze's avatar
Annaleaze

Worth is mettle

4
Been with mettle for numerous years now I personally think the customer service waiting time is longer now then previously Reviewed on: 18th March 2025
Gary k's avatar
Gary k

Good customer service and proactive attitude

5
Good customer service and proactive attitude Reviewed on: 18th March 2025
Matilde M's avatar
Matilde M

Love the ease of using the app for banking

4
Love the ease of using the app for banking. Not had to use the customer service much -i t's not as direct as speaking on the phone but worked okay so far. Paying things in with a bar code is revolutionary! So easy, every bank should do it. Reviewed on: 18th March 2025
Jenny H's avatar
Jenny H

Great Banking with Mettle

5
I am not the most technical however I have found Mettle very easy to use. Reviewed on: 18th March 2025
Jemma N's avatar
Jemma N

Always prompt with queries .

5
Always prompt with queries ..easy to use app Reviewed on: 18th March 2025
Robert N's avatar
Robert N

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