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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great bank and easy to use app

5
It is user friendly, help is at hand when needed and payments are clearly categorised. Reviewed on: 18th March 2025
Sharon E's avatar
Sharon E

The banking app works well, the customer service is...

4
The banking app works well, the customer service is good, account opening was easy and I love that they provide free access to Freeagent. Reviewed on: 18th March 2025
Dave P's avatar
Dave P

Great product, great service

5
We have been with Mettle for about a year and a half. The app is easy to use and navigate. The fact it has free Freeagent is a massive bonus and helps us tremendously when completing finance weekly. Reviewed on: 18th March 2025
Gail C's avatar
Gail C

I absolutely love Mettle for my business.

5
I absolutely love Mettle for my business. It’s so user friendly and provides me with nifty little facilities to be able to manage my finances efficiently. Reviewed on: 18th March 2025
Natalie S's avatar
Natalie S

Great bank with quick service

5
Quick to reply to messages. Very helpful. I would like to see higher interest rates on saving pots. Reviewed on: 18th March 2025
Jutta's avatar
Jutta

Mettle is excellent

5
When ever I have a issue I chat to the customer service on my app and are very fast with response and solve my issues Reviewed on: 18th March 2025
Collin 's avatar
Collin

Straightforward and efficient experience

5
Has been a very straightforward and efficient experience from the start. Easy to set up, fast responses and the account does everything we need as a small business so far. The saving pots are a useful tool. Reviewed on: 18th March 2025
Mike G's avatar
Mike G

Perfect bank for self employed business

5
This bank has been absolutely perfect for me, when I started my self employed business I wanted something easy and simple to use to help me keep organised and it has not disappointed! Reviewed on: 18th March 2025
Amber A's avatar
Amber A

just the best on line bank in UK

5
just the best on line bank in UK Reviewed on: 18th March 2025
Giovanni D's avatar
Giovanni D

Used mettle since I opened my business and I’ve neve...

5
Used mettle since I opened my business and I’ve never had a problem very good software easy to use Reviewed on: 18th March 2025
Jordan C's avatar
Jordan C

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