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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great Banking with Mettle

5
I am not the most technical however I have found Mettle very easy to use. Reviewed on: 18th March 2025
Jemma N's avatar
Jemma N

Always prompt with queries .

5
Always prompt with queries ..easy to use app Reviewed on: 18th March 2025
Robert N's avatar
Robert N

Great bank and easy to use app

5
It is user friendly, help is at hand when needed and payments are clearly categorised. Reviewed on: 18th March 2025
Sharon E's avatar
Sharon E

The banking app works well, the customer service is...

4
The banking app works well, the customer service is good, account opening was easy and I love that they provide free access to Freeagent. Reviewed on: 18th March 2025
Dave P's avatar
Dave P

Great product, great service

5
We have been with Mettle for about a year and a half. The app is easy to use and navigate. The fact it has free Freeagent is a massive bonus and helps us tremendously when completing finance weekly. Reviewed on: 18th March 2025
Gail C's avatar
Gail C

I absolutely love Mettle for my business.

5
I absolutely love Mettle for my business. It’s so user friendly and provides me with nifty little facilities to be able to manage my finances efficiently. Reviewed on: 18th March 2025
Natalie S's avatar
Natalie S

Great bank with quick service

5
Quick to reply to messages. Very helpful. I would like to see higher interest rates on saving pots. Reviewed on: 18th March 2025
Jutta's avatar
Jutta

Mettle is excellent

5
When ever I have a issue I chat to the customer service on my app and are very fast with response and solve my issues Reviewed on: 18th March 2025
Collin 's avatar
Collin

Straightforward and efficient experience

5
Has been a very straightforward and efficient experience from the start. Easy to set up, fast responses and the account does everything we need as a small business so far. The saving pots are a useful tool. Reviewed on: 18th March 2025
Mike G's avatar
Mike G

Perfect bank for self employed business

5
This bank has been absolutely perfect for me, when I started my self employed business I wanted something easy and simple to use to help me keep organised and it has not disappointed! Reviewed on: 18th March 2025
Amber A's avatar
Amber A

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