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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.93
Based on 4,584 reviews, last reviewed 13th May 2026
437% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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1%

Latest highest rating:

5

First class service. First class service. Very fast response times. Brilliant app. Reviewed on: 13th May 2026
Sean M's avatar
Sean M

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4584)

Great customer service!

5
Great customer service and communication. Always helpful and easy to contact and quick at resolving issues Reviewed on: 18th March 2025
Richard 's avatar
Richard

I’m a new sole trader

5
I’m a new soletrader and Mettle has been incredible, I’m still learning the free software FreeAgent but it has changed how I run things and has given me more confidence in being able to run a business as a woman and for one being over 40! So far it’s been excellent Reviewed on: 18th March 2025
Louise H's avatar
Louise H

Made the switch to Mettle and haven't looked back

5
I switched to Mettle from Starling for this last tax year and the experience with Mettle has been so much easier and more user-intuitive, especially with the included integration with FreeAgent. All the categories make sense and mostly align with FreeAgent's although there is the odd one or two that don't. Moving money around is super easy and I LOVE that I can put a percentage of my earnings into the tax pots rather than a fixed amount, it's made things so much smoother when putting aside funds for tax and NI. Overall, I'm really happy with Mettle and it's made some of the back office tasks in my business easier and smoother. Reviewed on: 18th March 2025
Claire C's avatar
Claire C

It is very easy banking app for my business

5
It is very easy banking app and I use it for my business for over a year Reviewed on: 18th March 2025
Peter's avatar
Peter

It has made business banking simple and easy, so be...

5
It has made business banking simple and easy, so being a sole trader have enough to do. So, Mettle has been like an extra person. Reviewed on: 18th March 2025
Harry T's avatar
Harry T

Used for all my business transactions.

5
Used for all my business transactions. Reviewed on: 18th March 2025
Amir P's avatar
Amir P

Fantastic Business Banking with No Hassle!

5
I’ve been using Mettle for a while now, and it has been a game-changer for my business banking. The app is user-friendly and transactions are quick. I love that there are no monthly fees. Customer support is also responsive and helpful whenever I have a question. Highly recommend Mettle for freelancers and small business owners looking for a hassle-free banking experience! Reviewed on: 18th March 2025
Marian M's avatar
Marian M

Meets all my business banking needs

5
Mettle meets all my business banking needs and is also incredibly user friendly and easy to use. Reviewed on: 18th March 2025
Helen P's avatar
Helen P

Great account and service, good value

5
Great account and service, good value Reviewed on: 18th March 2025
andre b's avatar
andre b

On a few occasions I've had some Ghost transactions,...

5
On a few occasions I've had some Ghost transactions, customer support received has always been excellent both with the response rate and the fact that you are kept upto date with what's actually going on. I've always received a follow-up message to check up on things afterwards. Highly recommended Reviewed on: 18th March 2025
Robert B's avatar
Robert B

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