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Mettle by NatWest: Business banking reviews

4.93
Based on 4,584 reviews, last reviewed 13th May 2026
437% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service. First class service. Very fast response times. Brilliant app. Reviewed on: 13th May 2026
Sean M's avatar
Sean M

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4584)

Mettle is an easy and intuitive account for sole tra...

5
Mettle is an easy and intuitive account for sole traders. It's got all the features I need and more! The ability to make invoices that are linked to income is great and very helpful for keeping track of payments. Reviewed on: 18th March 2025

Great service.

5
Great service. Nice app and the fact that it's fee free is excellent Reviewed on: 18th March 2025

Never had any problem with this bank

5
Never had any problem with this bank. Helpful, quick response to any queries by the friendly staff. Reviewed on: 18th March 2025

Highly recommend for businesses

5
Easy to use very helpful tips, great customer service Reviewed on: 18th March 2025

5/5 stars

5
Couldn’t fault the app, slick and easy to use. Feels safe and money protected. Customer service great and quick to respond. Reviewed on: 18th March 2025

Easy to use app and thee ability to control finances...

5
Easy to use app and thee ability to control finances Reviewed on: 18th March 2025

Added benefits of Freeagent

5
Excellent account, never had any issues at all. Links with Freeagent, which is brilliant. Reviewed on: 18th March 2025

Brilliantly set up for a small business.

5
Brilliantly set up for a small business. Easy to manage. Love the saving pots! Reviewed on: 18th March 2025

Best ever mettle I’m very like old time very help if...

5
Best ever mettle I’m very like old time very help if need Reviewed on: 18th March 2025

Mettle are a fantastic breath of fresh air when it c...

5
Mettle are a fantastic breath of fresh air when it comes to business banking. They’re quick to get in touch with, issues (which are very rare) are dealt with quickly and efficiently. There are no banking charges, which, for such a small company as mine, is a massive benefit. Their app is easy to use and does everything I need it to. I am a huge fan and am so glad they were recommended to me when I was struggling with the inflexibility and hefty fees of one of the big, supposedly ethical, banks. Reviewed on: 18th March 2025

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