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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Highly recommend for businesses

5
Easy to use very helpful tips, great customer service Reviewed on: 18th March 2025
L Monzer 's avatar
L Monzer

5/5 stars

5
Couldn’t fault the app, slick and easy to use. Feels safe and money protected. Customer service great and quick to respond. Reviewed on: 18th March 2025
S J's avatar
S J

Easy to use app and thee ability to control finances...

5
Easy to use app and thee ability to control finances Reviewed on: 18th March 2025
Shaun's avatar
Shaun

Added benefits of Freeagent

5
Excellent account, never had any issues at all. Links with Freeagent, which is brilliant. Reviewed on: 18th March 2025
Imi 's avatar
Imi

Brilliantly set up for a small business.

5
Brilliantly set up for a small business. Easy to manage. Love the saving pots! Reviewed on: 18th March 2025
Melanie A's avatar
Melanie A

Best ever mettle I’m very like old time very help if...

5
Best ever mettle I’m very like old time very help if need Reviewed on: 18th March 2025
Anonymous A's avatar
Anonymous A

Mettle are a fantastic breath of fresh air when it c...

5
Mettle are a fantastic breath of fresh air when it comes to business banking. They’re quick to get in touch with, issues (which are very rare) are dealt with quickly and efficiently. There are no banking charges, which, for such a small company as mine, is a massive benefit. Their app is easy to use and does everything I need it to. I am a huge fan and am so glad they were recommended to me when I was struggling with the inflexibility and hefty fees of one of the big, supposedly ethical, banks. Reviewed on: 18th March 2025
Nichola G's avatar
Nichola G

I like Mettle for ease of use.

5
I like Mettle for ease of use. The app has everything I need for my business and syncs with my accounting software. I like having the 'pots' feature, so I can gain interest on money I'm not using. Reviewed on: 18th March 2025
Elaine F's avatar
Elaine F

Mettle has been an absolute breath of fresh air

5
Mettle has been an absolute breath of fresh air in the world of business banking! From the moment I signed up, the experience has been smooth, intuitive, and surprisingly enjoyable. The setup process was effortless—no mountains of paperwork, no hidden fees, just a straightforward and well-designed platform that gets you up and running in no time. The app itself is a joy to use—sleek, responsive, and packed with genuinely useful features that make managing finances a breeze. Instant payment notifications, smart invoicing, and seamless integration with accounting tools? Yes, please! Customer support? Fantastic. On the rare occasions I had a question, the team was responsive, friendly, and super helpful—no frustrating automated loops, just real people who actually care. It’s clear that Mettle has been designed with freelancers and small business owners in mind. Everything just works, and the transparency around fees and features makes it all the more trustworthy. If you're looking for a banking solution that feels modern, efficient, and hassle-free, Mettle is hands-down a top-tier choice. Highly recommend! Reviewed on: 18th March 2025
Dhruv P's avatar
Dhruv P

Excellent, for an online banking solution for busine...

5
Excellent, for an online banking solution for business you feel cared for and treated as an individual. Customer service is perfect, they keep one person looking at your issue as long as that issue is current. Proactive on your transactions, especially if not your normal trend and it’s free to use. What more could you ask for . Reviewed on: 18th March 2025
Justin w's avatar
Justin w

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