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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great service.

5
Great service. Nice app and the fact that it's fee free is excellent Reviewed on: 18th March 2025
Adrian S's avatar
Adrian S

Never had any problem with this bank

5
Never had any problem with this bank. Helpful, quick response to any queries by the friendly staff. Reviewed on: 18th March 2025
ARKITEK LTD's avatar
ARKITEK LTD

Highly recommend for businesses

5
Easy to use very helpful tips, great customer service Reviewed on: 18th March 2025
L Monzer 's avatar
L Monzer

5/5 stars

5
Couldn’t fault the app, slick and easy to use. Feels safe and money protected. Customer service great and quick to respond. Reviewed on: 18th March 2025
S J's avatar
S J

Easy to use app and thee ability to control finances...

5
Easy to use app and thee ability to control finances Reviewed on: 18th March 2025
Shaun's avatar
Shaun

Added benefits of Freeagent

5
Excellent account, never had any issues at all. Links with Freeagent, which is brilliant. Reviewed on: 18th March 2025
Imi 's avatar
Imi

Brilliantly set up for a small business.

5
Brilliantly set up for a small business. Easy to manage. Love the saving pots! Reviewed on: 18th March 2025
Melanie A's avatar
Melanie A

Best ever mettle I’m very like old time very help if...

5
Best ever mettle I’m very like old time very help if need Reviewed on: 18th March 2025
Anonymous A's avatar
Anonymous A

Mettle are a fantastic breath of fresh air when it c...

5
Mettle are a fantastic breath of fresh air when it comes to business banking. They’re quick to get in touch with, issues (which are very rare) are dealt with quickly and efficiently. There are no banking charges, which, for such a small company as mine, is a massive benefit. Their app is easy to use and does everything I need it to. I am a huge fan and am so glad they were recommended to me when I was struggling with the inflexibility and hefty fees of one of the big, supposedly ethical, banks. Reviewed on: 18th March 2025
Nichola G's avatar
Nichola G

I like Mettle for ease of use.

5
I like Mettle for ease of use. The app has everything I need for my business and syncs with my accounting software. I like having the 'pots' feature, so I can gain interest on money I'm not using. Reviewed on: 18th March 2025
Elaine F's avatar
Elaine F

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