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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Two years with Mettle

5
I have used Mettle for the last two years and I am very happy with all services I have received to date. Reviewed on: 18th March 2025

The best business bank...or any bank

5
Quite simply the best user experience I've had with any bank. Even as a sunsiduary of NatWest, Mettle acts and feels more like Monzo or Starling and I feel it has a better app and UX Reviewed on: 18th March 2025

No frills banking for small business owners

5
No frills banking for small business owners Reviewed on: 18th March 2025

Always helpful and straightforward

5
Always helpful and straightforward Reviewed on: 18th March 2025

I have been very happy with mettle so far it’s just...

5
I have been very happy with mettle so far it’s just great and very easy to use. The only problem I had was when I applied for a business loan finance company told me that they don’t recognise mettle as a proper business account and ask me for different account hence I had to apply for personal loan. Reviewed on: 18th March 2025

Mettle has been the foundation of building my busine...

5
Mettle has been the foundation of building my business in assisting with managing my income. I feel that it offers high security in terms of financial management and safeguarding my business account, as well as a user friendly app and everything else I need when accessing my account via an internet browser. Customer service is always really responsive. Reviewed on: 18th March 2025

I have been with Mettle for the last three 3.

5
I have been with Mettle for the last three 3. Great experience with customer service support and easy to use online banking with high security. Reviewed on: 18th March 2025

simple and safe

5
It is a simple and safe bank that I'm grateful to use for my business Reviewed on: 18th March 2025

User friendly with great service

5
The account was simple and quick to set up a couple of years ago for my business. The app is easy to use and the couple of times I’ve contacted support they quickly resolved my issues. Reviewed on: 18th March 2025

Have always had first class experience

5
Have always had first class experience Reviewed on: 18th March 2025

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