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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

User friendly with great service

5
The account was simple and quick to set up a couple of years ago for my business. The app is easy to use and the couple of times I’ve contacted support they quickly resolved my issues. Reviewed on: 18th March 2025
MarkEET's avatar
MarkEET

Have always had first class experience

5
Have always had first class experience Reviewed on: 18th March 2025
Darren T's avatar
Darren T

Really easy, straightforward business banking app.

5
Really easy, straightforward business banking app. Reviewed on: 18th March 2025
Gill N's avatar
Gill N

A very efficient banking app, fully informative rega...

5
A very efficient banking app, fully informative regarding accounts , invoices etc. customer services second to none , excellent. Reviewed on: 18th March 2025
Homelea l's avatar
Homelea l

Easy, simple and straight forward banking.

5
I run a small accountancy firm, so I deal with lots of banking provider and I find mettle really simple and easy to use and recommend it to all my clients. Reviewed on: 18th March 2025
Gina's avatar
Gina

Ideal for self-employments

5
I opened a position as self-employment three years ago. Since then, I have been using it to help me keep all figures and expenses on track. Reviewed on: 18th March 2025
Daniele L's avatar
Daniele L

Perfect partner for a small business like mine

5
I opened a business account for my small business about a year ago and after researching the market, decided Mettle was for me. The app is so easy to use, it's so easy to move money between pots and best of all comes with Freeagent accounting software. The interest on the saving pot is a bit mean but given most business account have a monthly charge and zero interest, I really can't complain! Reviewed on: 18th March 2025
Samantha W's avatar
Samantha W

Great app!

5
Great app to manage my business accounts very easy to use with clear instructions Reviewed on: 18th March 2025
Claire's avatar
Claire

Love it!

5
Mettle is so easy to use and so helpful, Customer support are great. So happy I switch to them. If you are self employed or a small business, like me don't think it twice totally worthy Reviewed on: 18th March 2025
Blanca 's avatar
Blanca

Handy for saving pots and tax returns

5
Easy to send and receive money whilst also making it secure. I use my mettle account for my business and using pots makes it much easier to save money for my tax, along with that categorising payments makes it easier to organise payments for my tax return Reviewed on: 18th March 2025
Brandon J's avatar
Brandon J

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