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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great service easy to use

5
Good service but I feel should be able to deposit more cash other than the limit of £500 Reviewed on: 18th March 2025
Nicholas c's avatar
Nicholas c

App is easy to use and freeagent is a great bonus.

5
App is easy to use and free agent is a great bonus. Would just love to be able to input cheques.. that would be a great addition Reviewed on: 18th March 2025
Kirsty M's avatar
Kirsty M

5 stars! Great response time and customer service

5
I signed up to mettle a few years ago and they have helped me progress with my business massively. Very easy to organise my funds and set up payment plans. Have never really had issues but if I have they have sorted it out for me very quickly! Would 100% recommend mettle to anyone looking to start up a business. Reviewed on: 18th March 2025
steven j's avatar
steven j

My mettle account could not be easier to use.

5
My mettle account could not be easier to use. Keeping track of all of my recipes and having the added bonus of connecting it to my book keeping account has made things a breeze. I have already recommended to other family and friends that have there own businesses and some have actually setup accounts. I did have a few things I was unsure on how to use but customer services sorted that straight away. All round mettle is a fantastic bank. Reviewed on: 18th March 2025
Restoration 's avatar
Restoration

Great and extremely easy to use

5
I found Mettle through research online. It is Fantastic and simple to use and the integration with free agent is flawless. i would highly recommend to anyone just starting out as it makes keeping track of your business very easy. Reviewed on: 18th March 2025
Daniel A's avatar
Daniel A

Great interface, seamless interaction.

5
Great interface, seamless interaction. Always up and running. Reviewed on: 18th March 2025
Sean H's avatar
Sean H

Everything excellent really enjoyed opening the acco...

5
Everything excellent really enjoyed opening the account. Easy to use and effective Reviewed on: 18th March 2025
Luca B's avatar
Luca B

Great banking experience for small business

5
I have been with Mettle for almost 3 years and it has just been a great experience. The online site and mobile applications are very easy to use. It is very simple and cover all what I need as a small business to manage my finances. Customer service is fantastic as well. Easy to contact someone through the app chat, and staff are very responsive. Reviewed on: 18th March 2025
SCJ's avatar
SCJ

Helpful staff, reliable app, user friendly

5
Helpful staff, reliable app, user friendly Reviewed on: 18th March 2025
Hannah G's avatar
Hannah G

Mettle has saved me so much time & hassle

5
Since I started using Mettle business banking my admin and business is able to run a lot smoother. Before I struggled with keeping up to date with invoices and receipts for my business whilst having money saved for important things. Since using mettle I’ve been able to save properly for my tax using the pots feature. And also been able to create pots for other important savings. As a self employed person, when you don’t work you don’t get paid. Using the pots made it easy to put away for holiday pay & a maternity fund. I keep track off all my payments easily and I love the way it automatically allocates money into the pots I’ve chosen. I never realised how much money weren’t been allocated into the right things till I found mettle. Reviewed on: 18th March 2025
Bethany H's avatar
Bethany H

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