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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to use and has everything you need

5
I am newly self-employed and Mettle has been great in helping me to get started. The app is very user friendly and they have some great in app functions that help to keep track of your finances and forecast for future expenses such as tax. Reviewed on: 18th March 2025
LSD's avatar
LSD

Started my business October last year and already re...

5
Started my business October last year and already recommended Mettle to several clients! Can’t fault it for a small business. Reviewed on: 18th March 2025
Lmartin's avatar
Lmartin

Great service easy to use

5
Good service but I feel should be able to deposit more cash other than the limit of £500 Reviewed on: 18th March 2025
Nicholas c's avatar
Nicholas c

App is easy to use and freeagent is a great bonus.

5
App is easy to use and free agent is a great bonus. Would just love to be able to input cheques.. that would be a great addition Reviewed on: 18th March 2025
Kirsty M's avatar
Kirsty M

5 stars! Great response time and customer service

5
I signed up to mettle a few years ago and they have helped me progress with my business massively. Very easy to organise my funds and set up payment plans. Have never really had issues but if I have they have sorted it out for me very quickly! Would 100% recommend mettle to anyone looking to start up a business. Reviewed on: 18th March 2025
steven j's avatar
steven j

My mettle account could not be easier to use.

5
My mettle account could not be easier to use. Keeping track of all of my recipes and having the added bonus of connecting it to my book keeping account has made things a breeze. I have already recommended to other family and friends that have there own businesses and some have actually setup accounts. I did have a few things I was unsure on how to use but customer services sorted that straight away. All round mettle is a fantastic bank. Reviewed on: 18th March 2025
Restoration 's avatar
Restoration

Great and extremely easy to use

5
I found Mettle through research online. It is Fantastic and simple to use and the integration with free agent is flawless. i would highly recommend to anyone just starting out as it makes keeping track of your business very easy. Reviewed on: 18th March 2025
Daniel A's avatar
Daniel A

Great interface, seamless interaction.

5
Great interface, seamless interaction. Always up and running. Reviewed on: 18th March 2025
Sean H's avatar
Sean H

Everything excellent really enjoyed opening the acco...

5
Everything excellent really enjoyed opening the account. Easy to use and effective Reviewed on: 18th March 2025
Luca B's avatar
Luca B

Great banking experience for small business

5
I have been with Mettle for almost 3 years and it has just been a great experience. The online site and mobile applications are very easy to use. It is very simple and cover all what I need as a small business to manage my finances. Customer service is fantastic as well. Easy to contact someone through the app chat, and staff are very responsive. Reviewed on: 18th March 2025
SCJ's avatar
SCJ

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