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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Helpful staff, reliable app, user friendly

5
Helpful staff, reliable app, user friendly Reviewed on: 18th March 2025
Hannah G's avatar
Hannah G

Mettle has saved me so much time & hassle

5
Since I started using Mettle business banking my admin and business is able to run a lot smoother. Before I struggled with keeping up to date with invoices and receipts for my business whilst having money saved for important things. Since using mettle I’ve been able to save properly for my tax using the pots feature. And also been able to create pots for other important savings. As a self employed person, when you don’t work you don’t get paid. Using the pots made it easy to put away for holiday pay & a maternity fund. I keep track off all my payments easily and I love the way it automatically allocates money into the pots I’ve chosen. I never realised how much money weren’t been allocated into the right things till I found mettle. Reviewed on: 18th March 2025
Bethany H's avatar
Bethany H

I love my mettle account.

5
I love my mettle account. Its easy to navigate and keep track of my finances from anywhere using my phone. I have free access to freeagent which is incredible useful for accounting, invoicing and keeping track of projects. I don't pay any banking fees and its incredible value for money. Reviewed on: 18th March 2025
Kim H's avatar
Kim H

Excellent app, useful accounting tools and the FreeA...

5
Excellent app, useful accounting tools and the FreeAgent integration is just brilliant. In-app customer service interactions have always been pleasant and helpful. To be honest I can't think of any drawbacks at the moment. Reviewed on: 18th March 2025
R's avatar
R

Awesome bank, great as a sole trader

5
Great experience with this bank, always on hand to help and quick. This bank as been great for me starting up as a sole trader love it. Reviewed on: 18th March 2025
Daniel Goldthorpe 's avatar
Daniel Goldthorpe

Looking for banking app? Look no more!

5
Mettle goes above and beyond in delivering exceptional financial services. Their top-tier security ensures peace of mind, while their customer service team is always ready with swift, friendly support. The app interface is a game-changer—intuitive, user-friendly, and packed with smart features that make managing finances effortless. A truly outstanding experience! Reviewed on: 18th March 2025
TBS's avatar
TBS

Very good to make invoice, costumer service very fri...

5
Very good to make invoice, costumer service very friendly Reviewed on: 18th March 2025
Aivaras J's avatar
Aivaras J

Mettle is very easy app to use, excellent customer s...

5
Mettle is very easy app to use, excellent customer service Reviewed on: 18th March 2025
Tomasz S's avatar
Tomasz S

Mettle make banking so easy

5
Mettle make banking so easy with transparent transactions, categorisations, reporting and central detail. Reviewed on: 18th March 2025
Andrew C's avatar
Andrew C

Very helpful when needed very informative with updat...

5
Very helpful when needed very informative with updates and any issues I am glad that I chose mettle over other banks. Reviewed on: 18th March 2025
Richard Kennelly 's avatar
Richard Kennelly

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