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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

I love my mettle account.

5
I love my mettle account. Its easy to navigate and keep track of my finances from anywhere using my phone. I have free access to freeagent which is incredible useful for accounting, invoicing and keeping track of projects. I don't pay any banking fees and its incredible value for money. Reviewed on: 18th March 2025
Kim H's avatar
Kim H

Excellent app, useful accounting tools and the FreeA...

5
Excellent app, useful accounting tools and the FreeAgent integration is just brilliant. In-app customer service interactions have always been pleasant and helpful. To be honest I can't think of any drawbacks at the moment. Reviewed on: 18th March 2025
R's avatar
R

Awesome bank, great as a sole trader

5
Great experience with this bank, always on hand to help and quick. This bank as been great for me starting up as a sole trader love it. Reviewed on: 18th March 2025
Daniel Goldthorpe 's avatar
Daniel Goldthorpe

Looking for banking app? Look no more!

5
Mettle goes above and beyond in delivering exceptional financial services. Their top-tier security ensures peace of mind, while their customer service team is always ready with swift, friendly support. The app interface is a game-changer—intuitive, user-friendly, and packed with smart features that make managing finances effortless. A truly outstanding experience! Reviewed on: 18th March 2025
TBS's avatar
TBS

Very good to make invoice, costumer service very fri...

5
Very good to make invoice, costumer service very friendly Reviewed on: 18th March 2025
Aivaras J's avatar
Aivaras J

Mettle is very easy app to use, excellent customer s...

5
Mettle is very easy app to use, excellent customer service Reviewed on: 18th March 2025
Tomasz S's avatar
Tomasz S

Mettle make banking so easy

5
Mettle make banking so easy with transparent transactions, categorisations, reporting and central detail. Reviewed on: 18th March 2025
Andrew C's avatar
Andrew C

Very helpful when needed very informative with updat...

5
Very helpful when needed very informative with updates and any issues I am glad that I chose mettle over other banks. Reviewed on: 18th March 2025
Richard Kennelly 's avatar
Richard Kennelly

Excellent bank with free accounting software

5
I have been using mettle for 2 years and it's been a great experience. It's easy to transfer funds to pots for savings and tax. It's easy to make payments and transfer funds between accounts. I love the fact you get the use of FreeAgent for free with every account. Reviewed on: 18th March 2025
Mark F's avatar
Mark F

Great for Sole Traders

5
I use the Mettle app on the go to create, send, store and track invoices. I've been told they look professional. I also appreciate that the app links to my Gmail to create automated messages to send out invoices or notify of late payments. Payments are instant and customer service has been excellent at helping me troubleshoot issues. I do wish the invoice had a section for adding elements like purchase order numbers. I also would like the opportunity to tick no receipt for some payments. Lastly, I love the link to Free agent for book keeping. It's made the self assessment process so much easier because of this. Reviewed on: 18th March 2025
Lesley O's avatar
Lesley O

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