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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

As a business owner I value my time more than anythi...

5
As a business owner I value my time more than anything, and with Mettle I get to bank quickly & easily. From categorising everything to invoicing as well as connecting to Freeagent for tax and cash flow management. It's just brilliant! Reviewed on: 18th March 2025
Adas G's avatar
Adas G

Straightforward simple banking

5
I have never had to use customer service as it's so simple and easy to use your bank ap Reviewed on: 18th March 2025
Chel W's avatar
Chel W

Mettle has features I love and use daily, I've never...

5
Mettle has features I love and use daily, I've never had an issue or downtime and the partnership with free agent is game changing. I'm not sure about the recent subscription model for extra features they introduced, I don't need them but I'd be worried if they added more. Reviewed on: 18th March 2025
David H's avatar
David H

Perfect bank for SME’s

5
Overall very good app that has a great user interface and intuitive system with ease of navigation at its core. The bank is clearly aimed at all small to medium sized Ltd companies but I’d stay around even if I got very big. Reviewed on: 18th March 2025
Jack p's avatar
Jack p

So easy to use with every service I need

5
The app is so simple to use and there are other free services such as invoicing and Free Agent which means I am able to run my business in a simple, hassle free way. I would highly recommend Mettle to anyone starting a business or indeed wanting a fuss free, clear service. Reviewed on: 18th March 2025
Becky H's avatar
Becky H

Amazing business banking experience.

5
Mettle is very straight forward and easy to use, it basically does it for you. As a small business owner, I love the simplicity and efficiency of mettle Reviewed on: 18th March 2025
Megan T's avatar
Megan T

I have been using Mettle for a couple of years the a...

5
I have been using Mettle for a couple of years the app is great and customer service are very helpful Reviewed on: 18th March 2025
Philip M's avatar
Philip M

I’ve had a Mettle account since becoming self employ...

5
I’ve had a Mettle account since becoming self employed and I cannot fault it. It’s an easy to use system and help is there if I need it Reviewed on: 18th March 2025
Sapphire C's avatar
Sapphire C

I had fraud on my account which was dealt with in a...

5
I had fraud on my account which was dealt with in a very timely manner ensuring that I was not stressed at all. The customer service was excellent, Reviewed on: 18th March 2025
Tracy's avatar
Tracy

Amazing Experience Mettle!

5
Amazing Experience from using mettle, user interface is easy to use. I would like to have a payment link however! Reviewed on: 18th March 2025
Yaseen E's avatar
Yaseen E

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