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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent bank with free accounting software

5
I have been using mettle for 2 years and it's been a great experience. It's easy to transfer funds to pots for savings and tax. It's easy to make payments and transfer funds between accounts. I love the fact you get the use of FreeAgent for free with every account. Reviewed on: 18th March 2025
Mark F's avatar
Mark F

Great for Sole Traders

5
I use the Mettle app on the go to create, send, store and track invoices. I've been told they look professional. I also appreciate that the app links to my Gmail to create automated messages to send out invoices or notify of late payments. Payments are instant and customer service has been excellent at helping me troubleshoot issues. I do wish the invoice had a section for adding elements like purchase order numbers. I also would like the opportunity to tick no receipt for some payments. Lastly, I love the link to Free agent for book keeping. It's made the self assessment process so much easier because of this. Reviewed on: 18th March 2025
Lesley O's avatar
Lesley O

As a business owner I value my time more than anythi...

5
As a business owner I value my time more than anything, and with Mettle I get to bank quickly & easily. From categorising everything to invoicing as well as connecting to Freeagent for tax and cash flow management. It's just brilliant! Reviewed on: 18th March 2025
Adas G's avatar
Adas G

Straightforward simple banking

5
I have never had to use customer service as it's so simple and easy to use your bank ap Reviewed on: 18th March 2025
Chel W's avatar
Chel W

Mettle has features I love and use daily, I've never...

5
Mettle has features I love and use daily, I've never had an issue or downtime and the partnership with free agent is game changing. I'm not sure about the recent subscription model for extra features they introduced, I don't need them but I'd be worried if they added more. Reviewed on: 18th March 2025
David H's avatar
David H

Perfect bank for SME’s

5
Overall very good app that has a great user interface and intuitive system with ease of navigation at its core. The bank is clearly aimed at all small to medium sized Ltd companies but I’d stay around even if I got very big. Reviewed on: 18th March 2025
Jack p's avatar
Jack p

So easy to use with every service I need

5
The app is so simple to use and there are other free services such as invoicing and Free Agent which means I am able to run my business in a simple, hassle free way. I would highly recommend Mettle to anyone starting a business or indeed wanting a fuss free, clear service. Reviewed on: 18th March 2025
Becky H's avatar
Becky H

Amazing business banking experience.

5
Mettle is very straight forward and easy to use, it basically does it for you. As a small business owner, I love the simplicity and efficiency of mettle Reviewed on: 18th March 2025
Megan T's avatar
Megan T

I have been using Mettle for a couple of years the a...

5
I have been using Mettle for a couple of years the app is great and customer service are very helpful Reviewed on: 18th March 2025
Philip M's avatar
Philip M

I’ve had a Mettle account since becoming self employ...

5
I’ve had a Mettle account since becoming self employed and I cannot fault it. It’s an easy to use system and help is there if I need it Reviewed on: 18th March 2025
Sapphire C's avatar
Sapphire C

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