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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I had fraud on my account which was dealt with in a...

5
I had fraud on my account which was dealt with in a very timely manner ensuring that I was not stressed at all. The customer service was excellent, Reviewed on: 18th March 2025
Tracy's avatar
Tracy

Amazing Experience Mettle!

5
Amazing Experience from using mettle, user interface is easy to use. I would like to have a payment link however! Reviewed on: 18th March 2025
Yaseen E's avatar
Yaseen E

Easy to use app, fast response from the team when I...

5
Easy to use app, fast response from the team when I required help downloading statements. Easy to applying for the account.Would definitely recommend this account to any business .Great keep it up and it makes a change to have an easy app,friendly staff and no aggro Reviewed on: 18th March 2025
Ian w's avatar
Ian w

Best for small businesses

5
Hi I’m using mettle for myself and my wife solo trader and it’s excellent plus free bookkeeping software make stand out even more. Easy for use and no problems at all in last 3 years. Reviewed on: 18th March 2025
Marek S's avatar
Marek S

Ease of use

5
Very easy to setup and easy to use for a new business Reviewed on: 18th March 2025
James B's avatar
James B

They have been nothing but exceptional from a bank

5
They have been nothing but exceptional in terms of delivery of for us on our banking. Their customer service have always done what we need when we need it. Reviewed on: 18th March 2025
Scott A's avatar
Scott A

Excellent bank for my small business.

5
Excellent bank for my small business. Have already recommended it to others and they are now using it! Reviewed on: 18th March 2025
Gaynor Crute's avatar
Gaynor Crute

Use it for business, invoices and payments, I like t...

5
Use it for business, invoices and payments, I like that it links to quick books and gives updates Reviewed on: 18th March 2025
Amy B's avatar
Amy B

Easy to use and fantastic that you get FreeAgent inc...

5
Easy to use and fantastic that you get FreeAgent included. Reviewed on: 18th March 2025
Jonathon H's avatar
Jonathon H

Easy banking

5
Easy banking, simple and clear, reliable and effective way of keeping figures in order Reviewed on: 18th March 2025
Heli G's avatar
Heli G

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