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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to use

5
Absolutely love my mettle account, its easy to use as the business account for my private practice, and works well with the free agent accounting app I use. Reviewed on: 18th March 2025
LeeAnn's avatar
LeeAnn

Best banking company ever!

5
As a small business owner, mettle has been absolutely brilliant for my banking needs. Customer service is super quick at helping me when I have questions. I recommend them all the time! Reviewed on: 18th March 2025
Emma k's avatar
Emma k

Great for new businesses

5
I chose Mettle after watching and reading reviews of many business bank accounts. I find the app easy to navigate and getting Freeagent for free is another reason to recommend Mettle. The only slight downside for me is the lack of international payment options and I have to use an service such as Stripe rather than customers being able to make an international bank transfer. Reviewed on: 18th March 2025
Trevor B's avatar
Trevor B

Exellent !

5
Exellent !When you were needed you were there. Reviewed on: 18th March 2025
Dale's avatar
Dale

I love mettle.

5
I have been using Mettle for around 3-4 years now and I will not change. This bank has been fantastic for me. Everything down to how the app works, how customer service helps you, how safe I feel using it, I love mettle. And I always recommend mettle to my friends and family. Reviewed on: 18th March 2025
Tharin B's avatar
Tharin B

Mettle makes it simple

5
Since swapping to Mettle it has slimlined my business with easy invoicing. App is so easy to use. Reviewed on: 18th March 2025
Simon Prior's avatar
Simon Prior

Fantastic for recording work I have done and then in...

5
Fantastic for recording work I have done and then invoicing my client easily, fast bank transfers and easy to set up standing orders. I also like how i can categorise transactions Reviewed on: 18th March 2025
Adlyn s's avatar
Adlyn s

I am with Mettle since 2020 and they improved a lot...

5
I am with Mettle since 2020 and they improved a lot in terms of customer services and products Reviewed on: 18th March 2025
Ruxandra C's avatar
Ruxandra C

Does what it says on the tin!

5
Great experience- ‘does what it says on the tin!’ Reviewed on: 18th March 2025
Teresa B's avatar
Teresa B

User friendly and really easy to use on the go via t...

5
User friendly and really easy to use on the go via the app. Reviewed on: 18th March 2025
Sherene's avatar
Sherene

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