Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Easy to use, love the app and overall service

5
Easy to use, love the app and overall service Reviewed on: 18th March 2025
Rachael D's avatar
Rachael D

Clearly the best banking app around!

5
Clearly the best banking app around! I love the app design and how user friendly it is, only thing is I miss being able to deposit my cash at Paypoint locations. Reviewed on: 18th March 2025
Yaz's avatar
Yaz

The account is great, easy to use and the saving pot...

4
The account is great, easy to use and the saving pots are really useful. I've only come across two missing features that would give it everything I need; the ability to make and receive international payments and the setup to allow more than one account as I've recently formed a Ltd company which needs a separate account and want to stay with Mettle. Reviewed on: 18th March 2025
TC's avatar
TC

Such an easy app to use

5
Such an easy app to use -have had a really good experience and when needed to contact for information was quick and efficient Reviewed on: 18th March 2025
Tina s's avatar
Tina s

Super easy to set up account and app.

5
Super easy to set up account and app. Very easy to use on a daily basis with everything I need in one place. I’ve used Barclays Business Banking in the past and Mettle runs rings around their offering. Reviewed on: 18th March 2025
Mark H's avatar
Mark H

Mettle has been instrumental in helping me run my bu...

5
Mettle has been instrumental in helping me run my business. Adding receipts/photos of receipts make book keeping simple. The pots help me to save money for different elements of my business. The App is so simple to use and is easy on the eye which makes banking on the go much easier. Having the account connected with Free Agent has really helped with doing my tax return. I was rather worried about being self employed and having a business bank account, but Mettle could not have made it any easier, If i have needed help, the customer services team have always gone above and beyond to help me. I can not recommend Mettle bank enough. Reviewed on: 18th March 2025
Sit n Paws Dog Training's avatar
Sit n Paws Dog Training

Great customer service.

5
Great customer service. Always easily accessible via the app and the app is also very user friendly. Reviewed on: 18th March 2025
Em's avatar
Em

Has been so easy and not costing the earth helps mak...

5
Has been so easy and not costing the earth helps make my little business worthwhile Reviewed on: 18th March 2025
Tracy h's avatar
Tracy h

I find Mettle really easy to use and lots of feature...

5
I find Mettle really easy to use and lots of features that are a great gain for the account Reviewed on: 18th March 2025
Lucy S's avatar
Lucy S

So easy to use, staff are always on hand to help.

5
So easy to use, staff are always on hand to help. Reviewed on: 18th March 2025
Erisa F's avatar
Erisa F

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill