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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

The app is really good and easy to manage

5
The app is really good and easy to manage Reviewed on: 18th March 2025
Chris E's avatar
Chris E

Very simple, easy straight forward, fantastic service

5
Very simple, easy straight forward, fantastic service Reviewed on: 18th March 2025
Nexhmije Selgjekaj 's avatar
Nexhmije Selgjekaj

I use it for my business and to send invoices so eas...

5
I use it for my business and to send invoices so easy and quick Reviewed on: 18th March 2025
Ian p's avatar
Ian p

The bank account is super easy to use, easy to log i...

5
The bank account is super easy to use, easy to log in to and any payment issues are resolved much easier with the in app chat rather than calling the bank Reviewed on: 18th March 2025
Craig H's avatar
Craig H

Business Banking with Excellent Expense Management

5
As a business owner, Mettle has been an absolute game-changer for my financial management. The platform makes it incredibly easy to manage business spending with intuitive controls and clear visibility of all transactions. One standout feature is the receipt management system - I can effortlessly upload, categorise, and store receipts digitally. This integration makes tax time and expense reporting much less stressful. Overall, Mettle delivers exactly what a modern business banking solution should: efficiency, clarity, and tools that actually save time rather than creating additional administrative burden. Reviewed on: 18th March 2025
Annastasia W's avatar
Annastasia W

Perfect for all your needs

5
I could not wish for a better banking experience for my business.The staff are always ready to help with solid pertinent advice which is amazing considering the general level of current customer service these days. I cannot fault Mettle on any level and highly recommend them. Reviewed on: 18th March 2025
DMC's avatar
DMC

Fantastic easy business banking

5
I’ve been using Mettle since 2022 after it was recommended to me by my accountant. It’s been fantastic in helping me grow my small business. Everything is so easy to use in the app. Customer support is brilliant. I love that freeagent works together with it, making it so easy to keep my business finances on track Reviewed on: 18th March 2025
Tanya G's avatar
Tanya G

I have nothing but good things to say about Mettle.

5
I have nothing but good things to say about Mettle. Easy to use and good response rate Reviewed on: 18th March 2025
Jen's avatar
Jen

struggled to find a bank, then I found mettle

5
I struggled to find a bank that would allow me to open a sole trader account as a motorcycle instructor, then I found mettle, mettle is really simple to use, I can do everything I need in one place from invoicing to managing my expenses, another really useful feature is the pots, so you can place funds in a pot separate to your main account for things such as emergency business expenses to tax bills etc. Reviewed on: 18th March 2025
RossK's avatar
RossK

IBAN/BIC would be great

4
I’m very happy with mettle, the only thing I wish it had is IBAN/BIC payment Reviewed on: 18th March 2025
Stefan G's avatar
Stefan G

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