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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent for small start ups or established companies

5
I wouldn't have been able to slowly grow my small business with any other bank, I refere everyone starting out with a new business......i referred my husband who now uses you and many friends. Im not charged, I can save for my tax and holiday time off in separate pots. Upload receipts to accompany all out goings making it easier for my accountant to complete my tax return. Reviewed on: 18th March 2025
Katie R's avatar
Katie R

Mettle is excellent for my business account - custom...

5
Mettle is excellent for my business account - customer service is prompt and helpful; I can issue invoices and this makes tax return time much easier. Reviewed on: 18th March 2025
Lisa B's avatar
Lisa B

Saving time

5
Mettle makes it very easy to sort all my transactions. Reviewed on: 18th March 2025
Florian's avatar
Florian

Best Business Banking App

5
The account is perfect for me, exactly what I need and the app is so easy to use and the best bit - it’s free! Reviewed on: 18th March 2025
Samuel H's avatar
Samuel H

As a small start-up business we've found the support...

5
As a small start-up business we've found the support of Mettle to be invaluable as the lack of any fees is one less thing to worry about in the early days. Reviewed on: 18th March 2025
Adam W's avatar
Adam W

Fantastic, easy and professional

5
Mettle are fantastic. So easy to use and great customer service. When running a business they make banking easy Reviewed on: 18th March 2025
Joseph 's avatar
Joseph

Excellent business bank account!

5
Excellent business bank account! I had been looking for one for ages as I am a small solo business and didn’t want to pay humongous charges. Mettle has been absolutely wonderful! No issues and so easy to use. Would definitely recommend to anyone. Reviewed on: 18th March 2025
Angela Murray's avatar
Angela Murray

FreeAgent for free.. Free cash banking!

5
The set up along with (free) FreeAgent is a must. I heard banking cash wasn't easy - but it's very easy and quicker in the business queue at the post office than in most banks - and that's free too! Reviewed on: 18th March 2025
Jonathan L's avatar
Jonathan L

I can do my invoices for work and everything is so e...

5
I can do my invoices for work and everything is so easy to do Reviewed on: 18th March 2025
David 's avatar
David

I have been with Mettle for a couple of years now an...

5
I have been with Mettle for a couple of years now and I was really impressed at how easy it is to operate a business account with them. It truly is set up for the customers - to be easy yet meticulous in every way. I use it online every day I work. I can send invoices and receive payment back - even save all in Mettle. It’s the easiest and should there be a problem- their customer service department deal with it really quickly which is very reassuring for me. Reviewed on: 18th March 2025
Kim B's avatar
Kim B

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