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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Completely free business banking with a linked savin...

5
Completely free business banking with a linked savings account paying an ok interest rate. I also make full use of the sales invoicing module included in the app for free. Reviewed on: 18th March 2025
Gary's avatar
Gary

Fantastic business account.

5
Fantastic business account. As someone who is new to being self employed it has made my life much easier. Reviewed on: 18th March 2025
Lisa K's avatar
Lisa K

Really great experience.

5
Really great experience. Service has been exceptional and having no problems. Any issues I've had in the past have been swiftly addressed. Really appreciate it! I use Mettle alongside FreeAgent. The integration has been flawless. Would recommend! Reviewed on: 18th March 2025
Philip M's avatar
Philip M

Mettle! I Efficient and simple ,easy to use

5
Mettle! I started using from my company incorporation , it was simple and easy .essential business tools helped me streamline my process , to the point and needed for the business and all about my business and I do not have to worry about banking all taken care of by mettle . Easy to use interface, excellent customer support . Seamless and worry free experience! Reviewed on: 18th March 2025
Raja's avatar
Raja

Excellent product - couldnt run my business without...

5
Excellent product - couldnt run my business without it .Very easy to use and set up invoices , track payments and understand how everything is performing Reviewed on: 18th March 2025
Sam M's avatar
Sam M

Whenever I’ve had an issue the team have always been...

5
Whenever I’ve had an issue the team have always been very quick to respond. Reviewed on: 18th March 2025
Reece M's avatar
Reece M

Mettle is a great account for my business.

4
Mettle is a great account for my business. My only niggle is it needs to accept my veriohone card payment. I have to have another account and transfer between the two. Reviewed on: 18th March 2025
NeilHT's avatar
NeilHT

Good service I like that you can chat directly on th...

5
Good service I like that you can chat directly on the app if you have an issue Reviewed on: 18th March 2025
Sonia R's avatar
Sonia R

User friendly app.

5
User friendly app. No issues since joining. Reviewed on: 18th March 2025
Alison L's avatar
Alison L

Its ok, could do with more support

4
It's all rosy, bank is good. Fees low. App has occasional issues and is the only way of accessing banking. Some emergency phone support or similar would be nice. Reviewed on: 18th March 2025
AR's avatar
AR

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