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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle is super easy to use and support is great.

4
Mettle is super easy to use and if I ever come across any issues, the UK support has been brilliant. I would like to see international banking be included as one of my clients is now paying from abroad and that's caused me a few issues, but nothing I can't overcome. Overall, pretty impresses and I know other business owners that use the app too and they like it as well. Reviewed on: 18th March 2025
Gemma E's avatar
Gemma E

a really well thought out service and app,

5
This a really well thought out service and app, I have recommended this to many people and the app gets better with each update, I run my business on this app and will continue to. Reviewed on: 18th March 2025
Allan L's avatar
Allan L

Mettle for small businesses

5
I started a Mettle business banking account when I started my small business. The experience has been very positive. The app is user friendly and allows me to review each transaction, add notes and categorise. It gives me tasks t complete to stay on top of my book-keeping and some tax guides to support my business. I would recommend to any small business owner. Reviewed on: 18th March 2025
Business Owner in Lancashire's avatar
Business Owner in Lancashire

Efficient and Easy to use: Mettle Business Banking

5
Using the Mettle Business Banking App is so very easy to use and being able to categorise business items is brilliant. I can forward my account details where needed, see my latest transactions at a glance and transfer to a savings pot too. Reviewed on: 18th March 2025
Carolyn F's avatar
Carolyn F

Very good service and very helpful customer care all...

5
Very good service and very helpful customer care all ways trying to resolve any issues Reviewed on: 18th March 2025
Taskeen Khalid 's avatar
Taskeen Khalid

great banking

5
small business user always been helpful with any transactions problems Reviewed on: 18th March 2025
phil h's avatar
phil h

Very easy for business owners to send invoices and r...

5
Very easy for business owners to send invoices and receive funds and keep track off everything Reviewed on: 18th March 2025
Callum B's avatar
Callum B

Excellent services

5
Excellent services and easy handling Reviewed on: 18th March 2025
Mahmoud's avatar
Mahmoud

MrHaidary

5
Exclllent service 5 star recommended Reviewed on: 18th March 2025
Haidary's avatar
Haidary

Very efficient and easy to use.

5
Very efficient and easy to use. Staff are super helpful Reviewed on: 18th March 2025
Ella N's avatar
Ella N

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