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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4593)

Mettle is easy to set up.

4
Mettle is easy to set up. Has a good support team. No overdraft and poor interest rate lets it down. Reviewed on: 18th March 2025

First time business owner thanks Mettle

5
First time business owner- Mettle have supported him in managing my finances and linked easily to accounting software so tax returns are made easy. Customer service is efficient and communication is timely and clear. Reviewed on: 18th March 2025

Simple, Cost-Effective Banking with a Few Limits

5
I've found Mettle to be a great option for straightforward, cost-effective business banking. Opening the account was quick and hassle-free, and managing day-to-day transactions through the app has been smooth. One of the biggest benefits is that there are no bank charges, and it includes free access to FreeAgent, which is a nice bonus for bookkeeping. Their customer service has also been very helpful whenever I've needed support, which adds to the overall positive experience. However, there are some limitations to be aware of. Mettle isn’t available for partnership businesses, and if you own more than one business, you can only open an account for one of them—additional businesses aren’t currently supported. Overall, it's a solid choice for sole traders and single limited companies looking for a simple, fee-free banking solution. Reviewed on: 18th March 2025

its Great, what more could I say?

5
its Great, what more could I say? Reviewed on: 18th March 2025

Good online platform

5
Good online platform, easy to use and management Reviewed on: 18th March 2025

HUDY LTD

5
Perfect for the people like me who have small businesses,very quick process to open account,never late with money transfers.Really rewarding to everyone who works for own business Reviewed on: 18th March 2025

If business banking then with Mettle

5
Everything is perfect so far. Easy to create invoices with easy navigation. Reviewed on: 18th March 2025

Amazing app and services.

5
Amazing app and services. Some issues receiving money from overseas Reviewed on: 18th March 2025

Exellent service

5
Have benen using Mettle for my business banking for the past year and service has been excellent, and meets all my needs for a business account. Reviewed on: 18th March 2025

New user

5
Just a couple of months in use. At the moment everything is fine. Reviewed on: 18th March 2025

Review Mettle by NatWest: Business banking now

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