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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Love the Pots!

5
Simple, easy to use and I love the pots feature in the app. Reviewed on: 18th March 2025
Stephen M's avatar
Stephen M

Excellent as sole trader.

5
Excellent as sole trader. Easy and convenient Reviewed on: 18th March 2025
Mervyn Reid's avatar
Mervyn Reid

Mettle is a brilliant business bank, very easy app a...

5
Mettle is a brilliant business bank, very easy app and great customer service Reviewed on: 18th March 2025
John R's avatar
John R

Great customer service and brilliant app

5
Great customer service and brilliant app, very simple and intuitive to use. Really easy to generate invoices and connectivity with Free Agent accounting software is great. Reviewed on: 18th March 2025
Laurie S's avatar
Laurie S

Very easy to use.

5
Very easy to use. Compatible with other services Reviewed on: 18th March 2025
Lennon G's avatar
Lennon G

Disappointed with starting an account and being forc...

3
Disappointed with starting an account and being forced to switch. Caused no end of bother as a freelancer contacting clients and changing details , various different processes to adhere to Reviewed on: 18th March 2025
Martin L's avatar
Martin L

Very easy to use and helpful customer service.

5
Very easy to use and helpful customer service. Excellent business account for small business Reviewed on: 18th March 2025
Kay S's avatar
Kay S

Mettle's business account is nice and easy to use, t...

5
Mettle's business account is nice and easy to use, the app interface is brilliant! Plus it is free which is extremely helpful for a small business like mine. Reviewed on: 18th March 2025
Gabriel's avatar
Gabriel

It was easy to set up, and integrated seamlessly wit...

5
It was easy to set up, and integrated seamlessly with FreeAgent. The only down side is it cannot accept or do international transfer. Reviewed on: 18th March 2025
JL's avatar
JL

Absolutely brilliant bank, so easy to use and naviga...

5
Absolutely brilliant bank, so easy to use and navigate and also linked to free agent Reviewed on: 18th March 2025
Paul Alderson 's avatar
Paul Alderson

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