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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

So refreshing not to have to pay for banking monthly...

5
So refreshing not to have to pay for banking monthly and still get good service Reviewed on: 18th March 2025
David H's avatar
David H

I love the mettle account ,easy to use ,quick custom...

5
I love the mettle account ,easy to use ,quick customer service, I get help very fast ,never had any problem ,I suggest anyone to use it Reviewed on: 18th March 2025
HASAN's avatar
HASAN

A GREAT BUSINESS BANK.

5
A GREAT BUSINESS BANK..... Easy to use no fuss no issues... and FOC if you stay in credit.... Awesome Reviewed on: 18th March 2025
LEE H's avatar
LEE H

Done what I needed it to do

4
It has been really easy to manage my business with the bank account, the characteristics meant my account has the information he needs Reviewed on: 18th March 2025
Shelley J's avatar
Shelley J

Very simple but great functionality.

5
Very simple but great functionality. Reviewed on: 18th March 2025
Emma P's avatar
Emma P

Wouldn't go anywhere else

5
Does everything what I want especially the invoice and downloading statements Reviewed on: 18th March 2025
Urmson construction 's avatar
Urmson construction

Fantastic business account

5
I think the use of the app is fantastic, it’s easy to use and can link up to accountancy software. If you are having issues the web chat is also great within the app. I had an issue with a transaction and someone looked in to it without me having to be on hold for an hour to a bank. The availability to open up a few different accounts also helps me have lots for tax and wages. I found Mettle more flexible than other business banks and the great thing is there are no account fees. Reviewed on: 18th March 2025
Chris G's avatar
Chris G

User friendly, great app and excellent customer serv...

4
User friendly, great app and excellent customer service. Would be great to be able to add another user/card to the account in the future. Reviewed on: 18th March 2025
Joseph's avatar
Joseph

Useful for simplifying financial admin

5
Useful tools and links to accounting software. Affordable, easy to use, simplifies business admin Reviewed on: 18th March 2025
Hephzibah I's avatar
Hephzibah I

Fantastic Bank for Small Business'

5
Bank and App alone are great, then add in freeagent which then makes tax and VAT easier to deal with. Reviewed on: 18th March 2025
Liv's avatar
Liv

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