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Mettle by NatWest: Business banking reviews

4.82
Based on 4,590 reviews, last reviewed 13th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful product for me as a sole trader Really helpful product for me as a sole trader Reviewed on: 13th June 2026
John L's avatar
John L

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4590)

Done what I needed it to do

4
It has been really easy to manage my business with the bank account, the characteristics meant my account has the information he needs Reviewed on: 18th March 2025

Very simple but great functionality.

5
Very simple but great functionality. Reviewed on: 18th March 2025

Wouldn't go anywhere else

5
Does everything what I want especially the invoice and downloading statements Reviewed on: 18th March 2025

Fantastic business account

5
I think the use of the app is fantastic, it’s easy to use and can link up to accountancy software. If you are having issues the web chat is also great within the app. I had an issue with a transaction and someone looked in to it without me having to be on hold for an hour to a bank. The availability to open up a few different accounts also helps me have lots for tax and wages. I found Mettle more flexible than other business banks and the great thing is there are no account fees. Reviewed on: 18th March 2025

User friendly, great app and excellent customer serv...

4
User friendly, great app and excellent customer service. Would be great to be able to add another user/card to the account in the future. Reviewed on: 18th March 2025

Useful for simplifying financial admin

5
Useful tools and links to accounting software. Affordable, easy to use, simplifies business admin Reviewed on: 18th March 2025

Fantastic Bank for Small Business'

5
Bank and App alone are great, then add in freeagent which then makes tax and VAT easier to deal with. Reviewed on: 18th March 2025

Mettle is super easy to use and support is great.

4
Mettle is super easy to use and if I ever come across any issues, the UK support has been brilliant. I would like to see international banking be included as one of my clients is now paying from abroad and that's caused me a few issues, but nothing I can't overcome. Overall, pretty impresses and I know other business owners that use the app too and they like it as well. Reviewed on: 18th March 2025

a really well thought out service and app,

5
This a really well thought out service and app, I have recommended this to many people and the app gets better with each update, I run my business on this app and will continue to. Reviewed on: 18th March 2025

Mettle for small businesses

5
I started a Mettle business banking account when I started my small business. The experience has been very positive. The app is user friendly and allows me to review each transaction, add notes and categorise. It gives me tasks t complete to stay on top of my book-keeping and some tax guides to support my business. I would recommend to any small business owner. Reviewed on: 18th March 2025

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