Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Five stars for this bank!

5
Five stars for this bank! Clear, concise and easy to use app. Fast and friendly customer service. I have access to the FreeAgent accounting tool for free, which is a god-send! Reviewed on: 18th March 2025
ZP's avatar
ZP

Being a small business.

5
Being a small business. It’s very difficult to pick a good bank. It’s also free to use so they are the best bank. Specially invoicing has been so easy from the mobile app. Reviewed on: 18th March 2025
Bibas K's avatar
Bibas K

Great for small businesses

5
Great for small businesses, staff always very quick and helpful. Reviewed on: 18th March 2025
Emily H's avatar
Emily H

Mettle the best business Bank

5
I have been with mettle since 2021 and it’s so simple the invoicing card and account with links to accounts superb experience Reviewed on: 18th March 2025
Alan H's avatar
Alan H

I would be lost without my Mettle Account

5
I opened my Mettle Account when I just started my new business. I found that Mettle not only provided such a great app to use, they also provided useful information to be able to read upon for starting a new business. I would be lost without my mettle account, with my customers transferring me payment, to me being able to easily deposit money into my account. And most importantly knowing that if there is an issue there are always there to help! I would 100% recommend Mettle Business Banking to anyone, as without this I would be lost. Reviewed on: 18th March 2025
Jessica B's avatar
Jessica B

Proactive and informative.

5
Proactive and informative. Never had an issue great service. Easy to use and swap to. Would highly recommend Reviewed on: 18th March 2025
Simon C's avatar
Simon C

I love the app.

5
I love the app. I'm not always great with technology but its easy to use Reviewed on: 18th March 2025
Jo G's avatar
Jo G

Brilliantly simpl

5
Brilliantly simple for a start up business owner with no financial expertise. Has taken the pain out of record keeping.. Reviewed on: 18th March 2025
Peter G's avatar
Peter G

Positive Review

5
Excellent customer support, easy to use app, cost effective small business banking Reviewed on: 18th March 2025
Jay F's avatar
Jay F

Very smooth and professional.

5
Very smooth and professional. I have been using Mettle for several years now and have always found it easy to use and clear. When I needed support the help was quick and accessible. I would like it if it opened to receiving funds from banks outside of the UK. This would be a great improvement. Reviewed on: 18th March 2025
MSL's avatar
MSL

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill