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Mettle by NatWest: Business banking reviews

4.82
Based on 4,588 reviews, last reviewed 11th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve been self employed for 4 years and really strug... I’ve been self employed for 4 years and really struggled to save for tax bills now it automatically comes out into a separate pot whenever I receive a... Read more Reviewed on: 11th June 2026
Ashlea 's avatar
Ashlea

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4588)

Excellent

5
So easy to use-quick responses to queries I had, it’s a free business account and FreeAgent is free too. Seems very forward thinking and set up for us small businesses Reviewed on: 18th March 2025

Excellent apart from poor interest rates

5
Excellent apart from poor interest rates Reviewed on: 18th March 2025

Seamless for a first time contractor

5
As a first time contractor I was concerned about how I would manage my business finances. Mettle was very easy to setup and has an excellent array of tools to make things simple. Their customer services were quick to respond and the whole experience in the app is seamless. Reviewed on: 18th March 2025

Best Business Banking for all businesses

5
I have banked with Mettle for years and I am so pleased, they are always at hand for any queries and resolve them quickly and efficiently. I am a small business and it doesn’t cost me anything to bank with them. Reviewed on: 18th March 2025

I've been with them four years and it has been a smo...

5
I've been with them four years and it has been a smooth service throughout. From the account management through to the ease of the app, through to security, it has all been great. Reviewed on: 18th March 2025

Brilliant digital banking solution

5
Mettle is a fantastic banking app solution it works so well. I would highly recommend. Reviewed on: 18th March 2025

So easy to set up and the times I’ve had to speak to...

5
So easy to set up and the times I’ve had to speak to agents via the message option has been so quick and efficient Reviewed on: 18th March 2025

I am very happy with having a mettle account.

4
I am very happy with having a mettle account. I do online banking, and whenever I have made a transaction it confirms on my telephone, which is accepting. Reviewed on: 18th March 2025

Clean, simple and easy

5
Mettle has been one of the few banks I've found that don't charge for a business bank account. There is room for improvement, such as being able to have more than one card, or another account for another business, but the same user, but on the whole it has been a really useful aid and tool for my business. It has a clean, simple design and is easy to use. Reviewed on: 18th March 2025

Mettle is very easy to use as a new business

5
Mettle is very easy to use as a new business- I didn’t have any experience with running a business but I feel the tools available to me, for free on mettle are invaluable and have made the whole experience much easier. Things like photographic receipts to transactions and categories along with invoices are brilliant Reviewed on: 18th March 2025

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