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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Brilliant digital banking solution

5
Mettle is a fantastic banking app solution it works so well. I would highly recommend. Reviewed on: 18th March 2025
Simon P's avatar
Simon P

So easy to set up and the times I’ve had to speak to...

5
So easy to set up and the times I’ve had to speak to agents via the message option has been so quick and efficient Reviewed on: 18th March 2025
Celebrant David Hill's avatar
Celebrant David Hill

I am very happy with having a mettle account.

4
I am very happy with having a mettle account. I do online banking, and whenever I have made a transaction it confirms on my telephone, which is accepting. Reviewed on: 18th March 2025
Rochelle O's avatar
Rochelle O

Clean, simple and easy

5
Mettle has been one of the few banks I've found that don't charge for a business bank account. There is room for improvement, such as being able to have more than one card, or another account for another business, but the same user, but on the whole it has been a really useful aid and tool for my business. It has a clean, simple design and is easy to use. Reviewed on: 18th March 2025
Nathan S's avatar
Nathan S

Mettle is very easy to use as a new business

5
Mettle is very easy to use as a new business- I didn’t have any experience with running a business but I feel the tools available to me, for free on mettle are invaluable and have made the whole experience much easier. Things like photographic receipts to transactions and categories along with invoices are brilliant Reviewed on: 18th March 2025
Rebecca 's avatar
Rebecca

Easy to use.

5
Easy to use. Useful features for small businesses Reviewed on: 18th March 2025
Steven W's avatar
Steven W

User-Friendly Mettle: A Win for New Businesses

5
As a new business owner, I've found Mettle to be incredibly user-friendly, right from the initial setup through to their ongoing support. I really appreciate how well it seems to understand the needs of new businesses. The seamless connection with FreeAgent has been a huge benefit. If I could offer one piece of feedback, it would be that the addition of international payment acceptance would be a fantastic improvement. Reviewed on: 18th March 2025
Kati A's avatar
Kati A

Everything has gone smoothly

5
Everything has gone smoothly, from opening up the account to every day use! Reviewed on: 18th March 2025
Tom's avatar
Tom

Thank you!

5
As a start up business the guys at mettle could not have made my experience any easier; and the added benefit of FreeAgent is priceless. Reviewed on: 18th March 2025
Dale M's avatar
Dale M

Great business account so easy to use for banking II...

5
Great business account so easy to use for banking IInvoice, tax, setting up different pots for savings, tax and so much more Reviewed on: 18th March 2025
Chris B's avatar
Chris B

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