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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

New freelancer loves Mettle

5
As a new freelancer Mettle offer a easier to understand banking system, good overall interface and ideal way to track business payments and expenses. Reviewed on: 18th March 2025
Jaina P's avatar
Jaina P

So impressed with Mettle business banking

5
So impressed with Mettle business banking, what a pleasant change after having been with HSBC business banking. The app is so easy to use and allow you code transactions for Freeagent which is really useful. Reviewed on: 18th March 2025
Mark T's avatar
Mark T

Great communication, easy to use!

5
Great communication, fast at resolving issues. Easy banking. Easy to use Reviewed on: 18th March 2025
Amy b's avatar
Amy b

A brilliant and easy to use app

5
A brilliant and easy to use app which allows the functionality of my business to work with ease. Reviewed on: 18th March 2025
Holdel's avatar
Holdel

Mettle have been there for me from day one.

5
Mettle have been there for me from day one. Taking me through step by step, protecting me from scammers and looking after my business. They are second to none. Reviewed on: 18th March 2025
Laura L's avatar
Laura L

Can't fault Mettle.

5
Can't fault Mettle. Fantastic customer service and very prompt. They make it easy for small business owners like myself. Reviewed on: 18th March 2025
Kris's avatar
Kris

Excelent National Bank, the only wish is if it could...

4
Excelent National Bank, the only wish is if it could be used internationaly. Reviewed on: 18th March 2025
Thomas M's avatar
Thomas M

Protection is good and the app is easy and works...

5
Protection is good and the app is easy and works well Reviewed on: 18th March 2025
Gisele R's avatar
Gisele R

Mettle has been fantastic for me and my small business.

5
Mettle has been fantastic for me and my small business. Clear to understand when it comes to doing taxes as everything is laid out easily. When faced with issues, there was hardly any wait time to speak to someone and the issue was resolved very quickly :) I’ve used them for a couple of years now and would recommend to any other small business owner Reviewed on: 18th March 2025
Dannielle f's avatar
Dannielle f

Just works so well, easy platform, clear communicati...

5
Just works so well, easy platform, clear communication and good support Reviewed on: 18th March 2025
Steve m's avatar
Steve m

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