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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,588 reviews, last reviewed 11th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve been self employed for 4 years and really strug... I’ve been self employed for 4 years and really struggled to save for tax bills now it automatically comes out into a separate pot whenever I receive a... Read more Reviewed on: 11th June 2026
Ashlea 's avatar
Ashlea

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4588)

The Future of Banking

5
Mettles customer service is second to none, they respond to my queries within minutes. Nothing more frustrating than automated chatbots. They offer great interest rates, monetary incentives and have an excellent user interface making banking super super easy. Reviewed on: 18th March 2025
Stacey 's avatar
Stacey

I like the fact I can use my business name and look...

5
I like the fact I can use my business name and look professional also very easy to use and save Reviewed on: 18th March 2025
J Cornish's avatar
J Cornish

Great app for running a small Business.

5
Great app for running a small Business. Easy to use and useful to be able to set up pots for Tax etc as a percentage of income Reviewed on: 18th March 2025
Sue T's avatar
Sue T

I have never experience any casualties with mettle s...

5
I have never experience any casualties with mettle since banking with them apart from the time I tried ordering a new card because I had misplaced the other one they changed my sort code and account number too thinking I would only get a new card. Reviewed on: 18th March 2025
Kevin F's avatar
Kevin F

A very smooth hassle free experience.

5
A very smooth hassle free experience. Reviewed on: 18th March 2025
Vitaliy K's avatar
Vitaliy K

Been using for nearly six months, love it so far

5
Been using for nearly six months, love it so far Reviewed on: 18th March 2025
Ian L's avatar
Ian L

Really easy to use.

5
Really easy to use.Quick easy cash deposits too I love this app.I really like the pots as it helps to save for things for the future and things for the builness too. Adding receipts is so easy and uploading photos is simple.I have had no problems with the app it is fantastic. Reviewed on: 18th March 2025
Nicola R's avatar
Nicola R

Love the Mettle App and service, so easy to use.

5
Love the Mettle App and service, so easy to use. Reviewed on: 18th March 2025
Craig S's avatar
Craig S

Very easy to use, and good online comms when support...

5
Very easy to use, and good online comms when support is required. Reviewed on: 18th March 2025
jaime janali's avatar
jaime janali

Mettle: Reliable, but Needs a Refresh

5
Mettle Banking Review I’ve had a reasonable experience with Mettle so far—the service is reliable, and the core features do what they need to. However, there’s definitely room for improvement, particularly in customer experience, which could be more responsive and intuitive. The app itself feels a little pedestrian compared to more advanced fintech offerings; an update with improved functionality and a smoother user experience would be a welcome step forward. Overall, a solid option, but with some refinements, it could be much better. Reviewed on: 18th March 2025
Simon Esner's avatar
Simon Esner

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