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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,318 reviews, last reviewed 10th Apr 2026
196600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Breath of fresh air Migrated from another bank that had a slow and horrible UI, Mettle was a breath of fresh air. The only limit I've hit is that you can't transfer more ... Read more Reviewed on: 10th April 2026
Alun's avatar
Alun

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4318)

Easy to use!

5
Amazing provider & amazing tech! Reviewed on: 4th March 2021

Amazing services

5
My experience has been great with Mettle Reviewed on: 4th March 2021

Easy to use best in class service!

5
Mettle is fantastic. They build the most user friendly products and I love the mobile app. It's refreshing to see a different take on small business banking! Reviewed on: 4th March 2021

Amazing seamless banking

5
Top banking service with a super handy app. Ability to invoice direct from app and comes with free FreeAgent accounting also. Brilliant! Reviewed on: 4th March 2021

Great offering for a start-up business venture

5
Starting up a new small business venture and this gives all the essential financial services, including FreeAgent, for free. The combination of features will allow the venture to grow organically without the worry of covering financial overheads. Reviewed on: 3rd March 2021

A great customer experience

5
Delighted Mettle continues to please customers Reviewed on: 2nd March 2021

What an amazing workplace and experience.

5
Mettle is an amazing place to work with a clear path for the future, with absolute dedication to serving customers and ensuring they are always put first. Reviewed on: 2nd March 2021

So easy to use

5
Been using Mettle for over a year now for my tshirt business. Works a charm. Particularly love the invoicing and pots features, as well as the app being completely free. Reviewed on: 2nd March 2021

Great product with the customer in mind

5
Great product which is focused on helping customers to focus on business needs and costs. Reviewed on: 2nd March 2021

easy to use and has the right metrics

5
the team are there to help with any questions etc and the metrics and data available are great for when you are short on time Reviewed on: 2nd March 2021

Review Mettle by NatWest: Business Banking now

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