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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 8th Aug 2026
99% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Love the Mettle App and service, so easy to use.

5
Love the Mettle App and service, so easy to use. Reviewed on: 18th March 2025
Craig S's avatar
Craig S

Very easy to use, and good online comms when support...

5
Very easy to use, and good online comms when support is required. Reviewed on: 18th March 2025
jaime janali's avatar
jaime janali

Mettle: Reliable, but Needs a Refresh

5
Mettle Banking Review I’ve had a reasonable experience with Mettle so far—the service is reliable, and the core features do what they need to. However, there’s definitely room for improvement, particularly in customer experience, which could be more responsive and intuitive. The app itself feels a little pedestrian compared to more advanced fintech offerings; an update with improved functionality and a smoother user experience would be a welcome step forward. Overall, a solid option, but with some refinements, it could be much better. Reviewed on: 18th March 2025
Simon Esner's avatar
Simon Esner

Feature filled free business banking with excellent...

5
Feature filled free business banking with excellent customer support - what’s not to love! Reviewed on: 18th March 2025
Lucy K's avatar
Lucy K

Mettle is easy to use, clear and quick. First Rate!

5
Mettle is easy to use, clear and quick. The responses to questions is fast and feels like they really want to help. Reviewed on: 18th March 2025
John K's avatar
John K

Great customer service & app.

5
Always there,very helpful. Great advice if they cannot solve problems themselves. Easy to understand app, plenty options to help with your money. Reviewed on: 18th March 2025
Karen B's avatar
Karen B

Mettle is quick and efficient

5
Mettle is quick, efficient and mostly provides good records as a basis for accounting. Reviewed on: 18th March 2025
hakfort's avatar
hakfort

Easy To Use!

5
Used Mettle for a few years now and have had no issues with them, never had any issues with payments or anything so would recommend. Easy to use and regularly updated via email with any changes to the app/features. Also easy to set up and get underway! Reviewed on: 18th March 2025
Jack's avatar
Jack

Excellent Customer Service

5
Everytime I have needed to contact customer services they have responded in excellent time and helped me resolve my query. Reviewed on: 18th March 2025
Ben's avatar
Ben

LOVE this bank.

5
LOVE this bank. Massive upgrade on my previous banks in pretty much every way, and the free accounting software is amazing Reviewed on: 18th March 2025
Charlie I's avatar
Charlie I

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