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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Been using for nearly six months, love it so far

5
Been using for nearly six months, love it so far Reviewed on: 18th March 2025
Ian L's avatar
Ian L

Really easy to use.

5
Really easy to use.Quick easy cash deposits too I love this app.I really like the pots as it helps to save for things for the future and things for the builness too. Adding receipts is so easy and uploading photos is simple.I have had no problems with the app it is fantastic. Reviewed on: 18th March 2025
Nicola R's avatar
Nicola R

Love the Mettle App and service, so easy to use.

5
Love the Mettle App and service, so easy to use. Reviewed on: 18th March 2025
Craig S's avatar
Craig S

Very easy to use, and good online comms when support...

5
Very easy to use, and good online comms when support is required. Reviewed on: 18th March 2025
jaime janali's avatar
jaime janali

Mettle: Reliable, but Needs a Refresh

5
Mettle Banking Review I’ve had a reasonable experience with Mettle so far—the service is reliable, and the core features do what they need to. However, there’s definitely room for improvement, particularly in customer experience, which could be more responsive and intuitive. The app itself feels a little pedestrian compared to more advanced fintech offerings; an update with improved functionality and a smoother user experience would be a welcome step forward. Overall, a solid option, but with some refinements, it could be much better. Reviewed on: 18th March 2025
Simon Esner's avatar
Simon Esner

Feature filled free business banking with excellent...

5
Feature filled free business banking with excellent customer support - what’s not to love! Reviewed on: 18th March 2025
Lucy K's avatar
Lucy K

Mettle is easy to use, clear and quick. First Rate!

5
Mettle is easy to use, clear and quick. The responses to questions is fast and feels like they really want to help. Reviewed on: 18th March 2025
John K's avatar
John K

Great customer service & app.

5
Always there,very helpful. Great advice if they cannot solve problems themselves. Easy to understand app, plenty options to help with your money. Reviewed on: 18th March 2025
Karen B's avatar
Karen B

Mettle is quick and efficient

5
Mettle is quick, efficient and mostly provides good records as a basis for accounting. Reviewed on: 18th March 2025
hakfort's avatar
hakfort

Easy To Use!

5
Used Mettle for a few years now and have had no issues with them, never had any issues with payments or anything so would recommend. Easy to use and regularly updated via email with any changes to the app/features. Also easy to set up and get underway! Reviewed on: 18th March 2025
Jack's avatar
Jack

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