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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,581 reviews, last reviewed 5th May 2026
448% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4581)

They have been the perfect bank options for my sole...

5
They have been the perfect bank options for my sole trader business and I find the link offered with free agent has been fantastic Reviewed on: 24th March 2026
Chloe H's avatar
Chloe H

Such a good experience for a free bank; would like t...

5
Such a good experience for a free bank; would like to be to open more than one Reviewed on: 24th March 2026
Samantha 's avatar
Samantha

Excellent service and I use the FreeAgent app for al...

5
Excellent service and I use the FreeAgent app for all my invoicing and to prepare for the tax man. Very intuitive software. Savend me paying for an account. Reviewed on: 24th March 2026
Jamie b's avatar
Jamie b

Simple banking with great app and customer service.

5
Simple banking with great app and customer service. Ideal for small business owners. Reviewed on: 24th March 2026
Mary's avatar
Mary

People focused

5
Never had any major issues with mettle, customer service is great and have always been at hand to help if needed. Reviewed on: 24th March 2026
Barnaby A's avatar
Barnaby A

I have been with Mettle now about 6 months.

5
I have been with Mettle now about 6 months. They have an incredibly simple yet powerful app and they are constantly looking for ways to update their app to provide better service to their customers. I have used many business banks in the past and Mettle has by far been the best. I love their pots functionality which I use most days which really helps keep money aside for things such as recurring subscriptions or stock orders. A huge bonus to banking with Mettle is that you also get a free subscription to Free Agent which is game changing accounting software that has made such a big difference to my business and has saved me so much time. Reviewed on: 24th March 2026
Elliot T's avatar
Elliot T

Easy, fuss-free and useful features

5
Mettle is a great way to keep business finances separate as a self-employed sole trader, and the pots feature with automatic transfers ensures you'll always have enough set aside for tax, national insurance and any other necessary deductions. The app makes banking on the go easy to keep up with and being able to seamlessly connect with FreeAgent means less stress keeping on top of records. Mettle's customer support is easy to access and quick to respond whenever queries arise and have always helped when I've needed it. Would highly recommend to anyone shopping around for a business bank account. Reviewed on: 24th March 2026
Harley's avatar
Harley

Easy and simple to use

5
Easy and simple to use, from attaching receipts to syncing seamlessly with Freeway accountancy software. Reviewed on: 24th March 2026
Howard R's avatar
Howard R

Very Satisfied Customer

5
I have been using Mettle for a good while now the app is easy to navigate. If I have any questions the messaging service is very good a and very accessible. I have recommended the app to several family members and friends Reviewed on: 24th March 2026
Anthony S's avatar
Anthony S

This has been an easy account to use for new business.

5
This has been an easy account to use, I can create invoices and quotes direct from the app and it links to free agent, perfect for me starting a new business. Reviewed on: 24th March 2026
Naomi A's avatar
Naomi A

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