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Mettle by NatWest: Business Banking reviews

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4.93
Based on 4,581 reviews, last reviewed 5th May 2026
448% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4581)

Not been a mettle customer long but first impression...

5
Not been a mettle customer long but first impressions are good. Reviewed on: 24th March 2026
Jake S's avatar
Jake S

Easy to use but no incentive to save with them

3
Mettle is easy to use and I found it useful at the end of the last tax year gathering all my details. The savings interest rate is appalling, I would honestly like to hear why they offer such a low rate. Reviewed on: 24th March 2026
Elizabeth R's avatar
Elizabeth R

I really like banking with mettle

4
I really like banking with mettle it’s a very smooth experience and great to see where my money goes. However it would be great if we could take international payments too! Reviewed on: 24th March 2026
Alanah M's avatar
Alanah M

Much appreciated service

5
Very easy app to use. Never had any problems at all. Very grateful as a small business the link to accounts package and the free banking services makes such a difference. Reviewed on: 24th March 2026
Lynsay F's avatar
Lynsay F

Super easy to use and free, makes it so easy to run...

5
Super easy to use and free, makes it so easy to run my business Reviewed on: 24th March 2026
Ben B's avatar
Ben B

great service and support.

5
great service and support. Easy to use app Reviewed on: 24th March 2026
Chris H's avatar
Chris H

Very good, very secure and good management

5
Very good, very secure and good management Reviewed on: 24th March 2026
Nurudeen A's avatar
Nurudeen A

Mettle is great for the self employed!

5
I’ve used mettle business banking for a while now and it’s so simple to use and easy to manage. I’m happy i chose mettle over other banking providers as they help me day to day with being self employed! Reviewed on: 24th March 2026
Samuel's avatar
Samuel

4th year using your bank account and system

5
4th year using your bank account and system Reviewed on: 24th March 2026
michael organ's avatar
michael organ

I have always received great customer service!

5
I have always received great customer service! Even when the account was upgraded it was a seamless switch and the information was given to me precisely to update my customers Reviewed on: 24th March 2026
Philip C's avatar
Philip C

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