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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Ideal for my small business needs

5
Small business, Mettle has been spot on for my needs (which are very straightforward). Very easy to bank with. Reviewed on: 24th March 2026
Steve A's avatar
Steve A

Nice & easy

5
Very easy to set up, then the app is great, very simple to use and have just the right features. Reviewed on: 24th March 2026
Nathalie P's avatar
Nathalie P

5 Star customer services thankyou

5
5 Star customer services thankyou Reviewed on: 24th March 2026
Abubakar S's avatar
Abubakar S

Very efficient service

5
I find the Mettle app easy to operate, very clear and efficient. At one point I had issues with my business account, however, they were sorted out quickly and professionally. I was truly impressed with staff friendliness and help. Reviewed on: 24th March 2026
Heli G's avatar
Heli G

I've only been using it for a couple of months but i...

5
I've only been using it for a couple of months but it's super easy, very intuitive and I've already recommended it to others. Reviewed on: 24th March 2026
Nicole F's avatar
Nicole F

Great Bank account with great features.

5
Great Bank account with great features. Easy to use too Reviewed on: 24th March 2026
StuC's avatar
StuC

Very reliable bank.

5
Very reliable bank. Since joining we never had any problems. Very easy to use. It is just brilliant bank Reviewed on: 24th March 2026
Elizabeth S's avatar
Elizabeth S

Transferred from another major bank as wanted to mak...

5
Transferred from another major bank as wanted to make use of the connected software. Mettle is clear easy to use and interfaces well on my phone and laptop. Reviewed on: 24th March 2026
LAURA H's avatar
LAURA H

Great banking app and freeagent combined excellent

5
Great banking app and freeagent combined excellent Reviewed on: 24th March 2026
Anthony B's avatar
Anthony B

Perfect experience, the service does what it says on...

5
Perfect experience, the service does what it says on the tin! Reviewed on: 24th March 2026
Dave's avatar
Dave

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