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Mettle by NatWest: Business Banking reviews

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4.93
Based on 4,581 reviews, last reviewed 5th May 2026
448% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

Review Mettle by NatWest: Business Banking now

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Mettle by NatWest Business Banking reviews (4581)

5 Star customer services thankyou

5
5 Star customer services thankyou Reviewed on: 24th March 2026
Abubakar S's avatar
Abubakar S

Very efficient service

5
I find the Mettle app easy to operate, very clear and efficient. At one point I had issues with my business account, however, they were sorted out quickly and professionally. I was truly impressed with staff friendliness and help. Reviewed on: 24th March 2026
Heli G's avatar
Heli G

I've only been using it for a couple of months but i...

5
I've only been using it for a couple of months but it's super easy, very intuitive and I've already recommended it to others. Reviewed on: 24th March 2026
Nicole F's avatar
Nicole F

Great Bank account with great features.

5
Great Bank account with great features. Easy to use too Reviewed on: 24th March 2026
StuC's avatar
StuC

Very reliable bank.

5
Very reliable bank. Since joining we never had any problems. Very easy to use. It is just brilliant bank Reviewed on: 24th March 2026
Elizabeth S's avatar
Elizabeth S

Transferred from another major bank as wanted to mak...

5
Transferred from another major bank as wanted to make use of the connected software. Mettle is clear easy to use and interfaces well on my phone and laptop. Reviewed on: 24th March 2026
LAURA H's avatar
LAURA H

Great banking app and freeagent combined excellent

5
Great banking app and freeagent combined excellent Reviewed on: 24th March 2026
Anthony B's avatar
Anthony B

Perfect experience, the service does what it says on...

5
Perfect experience, the service does what it says on the tin! Reviewed on: 24th March 2026
Dave's avatar
Dave

Exceptional banking

5
Exceptional. Helpdesk fantastic and efficient. App is seamless and works great Reviewed on: 24th March 2026
Robert N's avatar
Robert N

Mettle is arguably the best free business bank for U...

5
Mettle is arguably the best free business bank for UK freelancers purely because of the FreeAgent integration. If you don't need international transfers and live on your smartphone, it’s a no-brainer. Reviewed on: 24th March 2026
Teodor TR's avatar
Teodor TR

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