Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Perfect for a small business owner!

5
Perfect for a small business owner! Reviewed on: 24th March 2026
BP's avatar
BP

Excellent all round

5
Very simple and easy to use app, providing an excellent summary of expenditure enabling me to keep track of my finance. Reviewed on: 24th March 2026
Stephen B's avatar
Stephen B

I have never needed to use the customer service so I...

5
I have never needed to use the customer service so I can’t comment on their service. The account is simple to use & I love the FreeAgent software that comes with it. Reviewed on: 24th March 2026
K A's avatar
K A

Simple to use.

5
Simple to use. I like the invoice element and categories of transactions Reviewed on: 24th March 2026
Angry parrot's avatar
Angry parrot

Fantastic

5
The service provided is truly fantastic, offering excellent value for the investment. It is ideally suited for a startup and possesses the flexibility to expand alongside your growth. The application itself is user friendly and remarkably transparent, presenting a comprehensive array of options and features. Reviewed on: 24th March 2026
Kron's avatar
Kron

Safe and simple

5
The banking app is simple and nicely organised making it easy to navigate. Prompt at answering queries and resolving issues, which I must say were hardly any. They were very quick to avert a fraud and acted very promptly to block my account and send me a new card without any delay. I feel safe banking with Mettle. Reviewed on: 24th March 2026
SPK's avatar
SPK

Easy to use which is what is needed!

5
Easy to use which is what is needed when running a business is complicated enough. Seamless integration with FreeAgent. Reviewed on: 24th March 2026
Edward Dawson's avatar
Edward Dawson

Very easy to use for a new business owner..

5
Very easy to use for a new business owner - Freeagent being linked makes it easy to keep on track. Reviewed on: 24th March 2026
Mr B's avatar
Mr B

I don’t think I could ever use another bank

5
Have been using mettle for around 2+yrs and it’s made my business banking so much easier, from logging receipts to seeing insights and it being integrated with FreeAgent, it’s made me feel in control of my business. Reviewed on: 24th March 2026
C wills 's avatar
C wills

Supporting self employed

5
So far no issues with the app. Top marks for supplying Freeagent app for free to help us self employed workers Reviewed on: 24th March 2026
Roo S's avatar
Roo S

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill