Smart Money People Logo
Go to business site
Share this page
Link copied

Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,581 reviews, last reviewed 5th May 2026
448% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
Read all reviews Write a review

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business Banking reviews (4581)

I have never needed to use the customer service so I...

5
I have never needed to use the customer service so I can’t comment on their service. The account is simple to use & I love the FreeAgent software that comes with it. Reviewed on: 24th March 2026
K A's avatar
K A

Simple to use.

5
Simple to use. I like the invoice element and categories of transactions Reviewed on: 24th March 2026
Angry parrot's avatar
Angry parrot

Fantastic

5
The service provided is truly fantastic, offering excellent value for the investment. It is ideally suited for a startup and possesses the flexibility to expand alongside your growth. The application itself is user friendly and remarkably transparent, presenting a comprehensive array of options and features. Reviewed on: 24th March 2026
Kron's avatar
Kron

Safe and simple

5
The banking app is simple and nicely organised making it easy to navigate. Prompt at answering queries and resolving issues, which I must say were hardly any. They were very quick to avert a fraud and acted very promptly to block my account and send me a new card without any delay. I feel safe banking with Mettle. Reviewed on: 24th March 2026
SPK's avatar
SPK

Easy to use which is what is needed!

5
Easy to use which is what is needed when running a business is complicated enough. Seamless integration with FreeAgent. Reviewed on: 24th March 2026
Edward Dawson's avatar
Edward Dawson

Very easy to use for a new business owner..

5
Very easy to use for a new business owner - Freeagent being linked makes it easy to keep on track. Reviewed on: 24th March 2026
Mr B's avatar
Mr B

I don’t think I could ever use another bank

5
Have been using mettle for around 2+yrs and it’s made my business banking so much easier, from logging receipts to seeing insights and it being integrated with FreeAgent, it’s made me feel in control of my business. Reviewed on: 24th March 2026
C wills 's avatar
C wills

Supporting self employed

5
So far no issues with the app. Top marks for supplying Freeagent app for free to help us self employed workers Reviewed on: 24th March 2026
Roo S's avatar
Roo S

Ideal for my small business needs

5
Small business, Mettle has been spot on for my needs (which are very straightforward). Very easy to bank with. Reviewed on: 24th March 2026
Steve A's avatar
Steve A

Nice & easy

5
Very easy to set up, then the app is great, very simple to use and have just the right features. Reviewed on: 24th March 2026
Nathalie P's avatar
Nathalie P

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill