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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle Business Banking - Easy and Efficient

5
Mettle Business Banking is so easy to use both in the phone app and on my laptop. Allocating transactions to categories and adding receipts in the automatically created actions list is the most efficient way of managing my business transactions. Reviewed on: 25th March 2026
Natalie M's avatar
Natalie M

Fantastic customer service

5
There was fraud on my account and they got it sorted in good time fast and efficient. Reviewed on: 25th March 2026
Leon B's avatar
Leon B

So easy, intuitive and makes my life as a new busine...

5
So easy, intuitive and makes my life as a new business owner less stressful Reviewed on: 25th March 2026
Liz's avatar
Liz

I've used mettle for a few years now and I love it.

5
I've used mettle for a few years now and I love it. Its very easy to use, its rare that I have had to contact customer service but when I have they have resolved my issue quickly (honestly its been user error). The free Freeagent software included is great and I use it all the time for my business. Reviewed on: 25th March 2026
Jo G's avatar
Jo G

A bank that does everything it should, with amazing...

5
A bank that does everything it should, with amazing in app support. Reviewed on: 25th March 2026
Chris Cathcart's avatar
Chris Cathcart

Very simple app with everything you need

5
Very simple app with everything you need Reviewed on: 25th March 2026
Phil S's avatar
Phil S

Great for small business.

5
Great for small business. Everything is self contained and there is a template for all your functions and admin. Reviewed on: 24th March 2026
GillJo's avatar
GillJo

A brilliant fit for purpose banking app

5
A brilliant fit for purpose banking app linked to Freeagent business app that really gives peace of mind. I can see everything I need to see in a secure environment. Reviewed on: 24th March 2026
Mark B's avatar
Mark B

Fantastic service and app great bank

5
Fantastic service and app great bank Reviewed on: 24th March 2026
Matthew r's avatar
Matthew r

Mettle systems

5
Find using mettle so easy to use, and gives you relevant notifications of payments and deductions. Works very well Reviewed on: 24th March 2026
Janice's avatar
Janice

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