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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle are such a fabulous bank.

5
Mettle are such a fabulous bank. Great customer service. Reviewed on: 24th March 2026
Beth m's avatar
Beth m

Good, simple app that allows me to keep track of inc...

5
Good, simple app that allows me to keep track of income and expenditure for my business. Reviewed on: 24th March 2026
Carolyn H's avatar
Carolyn H

Faultless - 10/10

5
A fantastic bank for any self employed/sole trader. Perfect in every single way. Mega fast response time on the very rare occasion I have needed to contact them. The app is spot on. Super easy to navigate and has a comprehensive yet simple layout. Have highly recommended to many, and will continue to do so. Keep doing what you are doing, 10/10. Reviewed on: 24th March 2026
HU's avatar
HU

The app is so intuitive!

5
The app is so intuitive and I love the automatic pot allocation too which automates saving Reviewed on: 24th March 2026
Matt S's avatar
Matt S

The account and app are very easy to use and...

5
The account and app are very easy to use and intuitive Reviewed on: 24th March 2026
Zoe R's avatar
Zoe R

Excellent bank for businesses

5
Mettle is very easy to use.Customer service is also excellent Reviewed on: 24th March 2026
Tomasz S's avatar
Tomasz S

This has been a game changer for me as an SME sole t...

5
This has been a game changer for me as an SME sole trader! So easy to use, pots are super helpful! Plus added bonus of free agent. Reviewed on: 24th March 2026
Freya M's avatar
Freya M

Excellent customer service

5
The customer services are particularly impressive and respond quickly and efficiently Reviewed on: 24th March 2026
Tom N's avatar
Tom N

So easy to use and access.

5
So easy to use and access. Everything is simple and smooth Reviewed on: 24th March 2026
Rebecca 's avatar
Rebecca

Brilliant and makes everything easy

5
Brilliant and makes everything easy Reviewed on: 24th March 2026
Kevin K's avatar
Kevin K

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