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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Consistently excellent, particularly the app

5
Consistently excellent, particularly the app and of course completely free of charge at the present time which is amazing really. The addition of free integration with FreeAgent with is a huge bonus, not least with making tax digital launching. Reviewed on: 24th March 2026
John's avatar
John

I recommend it to everyone I know who also runs a sm...

5
I recommend it to everyone I know who also runs a small business Reviewed on: 24th March 2026
Ross G's avatar
Ross G

Great business banking account and App.

5
Great business banking account and App. Invoices created in-app, pots that earn interest can be set up easily. Reviewed on: 24th March 2026
Nick T's avatar
Nick T

Easy to set up, easy to use.

5
Easy to set up, easy to use. Comes with Free Agent for free. No account fees, automatic tax pot. Just a shame cash deposit is so expensive. Reviewed on: 24th March 2026
Nina S's avatar
Nina S

Excellent service, easy to use app

5
Excellent service, easy to use app that integrates with my accounting software. Helps me stay on top of my cashflow. Customer service has been responsive, and the regular messages and alerts are very helpful. Reviewed on: 24th March 2026
Bryan O's avatar
Bryan O

Never had a bad experience with this Mettle.

5
Never had a bad experience with this Mettle. Always happy with their service. Reviewed on: 24th March 2026
Andrew John Revell's avatar
Andrew John Revell

Business bank account

5
Recently opened a business bank account I love the invoicing features and tax pot features. It’s instant and quick and easy to use. Will definitely recommend to friends and family Reviewed on: 24th March 2026
Caitlin 's avatar
Caitlin

Best banking platform I’ve ever used!.

5
It’s a simple to use, easy to contact a real person. It’s a well thought-through platform. Any issues are resolved quickly with a real person. Being able to have named pots and save varying amounts for tax and savings etc is such a time saving godsend. I can’t think of any way it could be improved! Bravo all round! Reviewed on: 24th March 2026
Donna K's avatar
Donna K

Have started my own business

5
Have started my own business and Mettle has given me more confidence to manage my finances and stay organised with my accounts. I'm hoping it'll also help simplify my tax returns. Reviewed on: 24th March 2026
Moira's avatar
Moira

Feel valued as a customer

5
Since moving my account from Tide I feel more valued as a customer. Reviewed on: 24th March 2026
Stephen M's avatar
Stephen M

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