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Mettle by NatWest: Business Banking reviews

4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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0%
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1%

Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4582)

Feel valued as a customer

5
Since moving my account from Tide I feel more valued as a customer. Reviewed on: 24th March 2026

Mettle and FreeAgent together are a great help

5
The Mettle app is a pleasure to use, the integration with FreeAgent is invaluable, and the automation of my tax requirements is incredibly helpful. It’s enabled me to run as a sole trader easily and I’m confident it will help me with the MTD transition. Reviewed on: 24th March 2026

Brilliant service

5
When my card was used without my knowledge they were great in getting the payment stopped and new card sent with in a couple of days Reviewed on: 24th March 2026

Top notch bank, would highly recommend

5
Very slick system/very easy to use and the joint venture with Free Agent really makes a difference to my day to day workloads - invaluable Reviewed on: 24th March 2026

Perfectly ergonomic and reliable, no frills, with th...

5
Perfectly ergonomic and reliable, no frills, with the very much appreciated bonus of a free FreeAgent account: Great! Reviewed on: 24th March 2026

Offers everything needed for a small business

5
Offers everything needed for a small business that's just started and beginning to grow. Reviewed on: 24th March 2026

The Mettle app is a pleasure to use and implement, i...

5
The Mettle app is a pleasure to use and implement, in addition the security safety net is excellent and it feels like Mettle in a professional way is supporting and protecting my business. Reviewed on: 24th March 2026

The easiest and most user friendly business banking

5
I did a lot of research into business accounts and have been really pleased with Mettle. I’ve recently linked it to FreeAgent and that’s been great too. It’s a very user friendly app and website, I can easily categorise my transactions, add receipts, create and track invoices too. I also like the facility to create a separate pot. It has made a potentially daunting part of my business so easy to navigate. Any questions I’ve had have been answered clearly and quickly too. I wouldn’t hesitate to recommend it to any small business owner and have done so several times. Reviewed on: 24th March 2026

Easy Set Up

5
They have made the whole setting up of a new business startup account so easy. Reviewed on: 24th March 2026

Great bank easy to deal with and very available to s...

5
Great bank easy to deal with and very available to sort if you have any issues Reviewed on: 24th March 2026

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