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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I am loving Mettle

5
I have found it so easy to use, great value and it has really helped me improve my business Reviewed on: 24th March 2026
Chloe T's avatar
Chloe T

Mettle makes invoicing super simple and streamlined...

5
Mettle makes invoicing super simple and streamlined - important for a one-person business like mine. Their customer service is excellent and I love how user-friendly their app is! 10/10 all round! Reviewed on: 24th March 2026
Emma B's avatar
Emma B

Consistently excellent, particularly the app

5
Consistently excellent, particularly the app and of course completely free of charge at the present time which is amazing really. The addition of free integration with FreeAgent with is a huge bonus, not least with making tax digital launching. Reviewed on: 24th March 2026
John's avatar
John

I recommend it to everyone I know who also runs a sm...

5
I recommend it to everyone I know who also runs a small business Reviewed on: 24th March 2026
Ross G's avatar
Ross G

Great business banking account and App.

5
Great business banking account and App. Invoices created in-app, pots that earn interest can be set up easily. Reviewed on: 24th March 2026
Nick T's avatar
Nick T

Easy to set up, easy to use.

5
Easy to set up, easy to use. Comes with Free Agent for free. No account fees, automatic tax pot. Just a shame cash deposit is so expensive. Reviewed on: 24th March 2026
Nina S's avatar
Nina S

Excellent service, easy to use app

5
Excellent service, easy to use app that integrates with my accounting software. Helps me stay on top of my cashflow. Customer service has been responsive, and the regular messages and alerts are very helpful. Reviewed on: 24th March 2026
Bryan O's avatar
Bryan O

Never had a bad experience with this Mettle.

5
Never had a bad experience with this Mettle. Always happy with their service. Reviewed on: 24th March 2026
Andrew John Revell's avatar
Andrew John Revell

Business bank account

5
Recently opened a business bank account I love the invoicing features and tax pot features. It’s instant and quick and easy to use. Will definitely recommend to friends and family Reviewed on: 24th March 2026
Caitlin 's avatar
Caitlin

Best banking platform I’ve ever used!.

5
It’s a simple to use, easy to contact a real person. It’s a well thought-through platform. Any issues are resolved quickly with a real person. Being able to have named pots and save varying amounts for tax and savings etc is such a time saving godsend. I can’t think of any way it could be improved! Bravo all round! Reviewed on: 24th March 2026
Donna K's avatar
Donna K

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