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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Have started my own business

5
Have started my own business and Mettle has given me more confidence to manage my finances and stay organised with my accounts. I'm hoping it'll also help simplify my tax returns. Reviewed on: 24th March 2026
Moira's avatar
Moira

Feel valued as a customer

5
Since moving my account from Tide I feel more valued as a customer. Reviewed on: 24th March 2026
Stephen M's avatar
Stephen M

Mettle and FreeAgent together are a great help

5
The Mettle app is a pleasure to use, the integration with FreeAgent is invaluable, and the automation of my tax requirements is incredibly helpful. It’s enabled me to run as a sole trader easily and I’m confident it will help me with the MTD transition. Reviewed on: 24th March 2026
Tony's avatar
Tony

Brilliant service

5
When my card was used without my knowledge they were great in getting the payment stopped and new card sent with in a couple of days Reviewed on: 24th March 2026
Aimee b's avatar
Aimee b

Top notch bank, would highly recommend

5
Very slick system/very easy to use and the joint venture with Free Agent really makes a difference to my day to day workloads - invaluable Reviewed on: 24th March 2026
Martyn B's avatar
Martyn B

Perfectly ergonomic and reliable, no frills, with th...

5
Perfectly ergonomic and reliable, no frills, with the very much appreciated bonus of a free FreeAgent account: Great! Reviewed on: 24th March 2026
MS's avatar
MS

Offers everything needed for a small business

5
Offers everything needed for a small business that's just started and beginning to grow. Reviewed on: 24th March 2026
Paul Bell's avatar
Paul Bell

The Mettle app is a pleasure to use and implement, i...

5
The Mettle app is a pleasure to use and implement, in addition the security safety net is excellent and it feels like Mettle in a professional way is supporting and protecting my business. Reviewed on: 24th March 2026
Paul R's avatar
Paul R

The easiest and most user friendly business banking

5
I did a lot of research into business accounts and have been really pleased with Mettle. I’ve recently linked it to FreeAgent and that’s been great too. It’s a very user friendly app and website, I can easily categorise my transactions, add receipts, create and track invoices too. I also like the facility to create a separate pot. It has made a potentially daunting part of my business so easy to navigate. Any questions I’ve had have been answered clearly and quickly too. I wouldn’t hesitate to recommend it to any small business owner and have done so several times. Reviewed on: 24th March 2026
Susan B's avatar
Susan B

Easy Set Up

5
They have made the whole setting up of a new business startup account so easy. Reviewed on: 24th March 2026
Darren's avatar
Darren

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