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Monese: Money Account reviews

4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Avoid this service at all costs.

1
I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Reviewed on: 17th January 2025

The best!!!

5
They are very good!Everything is so easy! Reviewed on: 6th February 2020

Better, better, best.

5
Monese was really good when it started, knowledgeable helpful staff, great app experience , and over the last few months it got even better. Reviewed on: 6th February 2020

Flexible and quick!

5
Never had problems with this virtual bank! Definitely I will suggest to my friends and family. Reviewed on: 6th February 2020

Very good and safe

5
Very helpful and very happy with monese Reviewed on: 6th February 2020

Monese makes life better

5
One of easiest and safest way to transfer and handle money.It gives us the best experience with the mobile applications. Reviewed on: 6th February 2020

Monese has a Trustpilot rating of Excellent with 4.5 out of 5.0 stars from over 13,000 reviews. Those who rate it as excellent cite excellent customer service and the easy way to transfer money between accounts

5
A great fintech bank. Nice responsive app with generous limits, free tops up instantly, free transfers and you get a nice welcome bonus for giving it a try. What's not to like . Reviewed on: 6th February 2020

Excellent bank

5
Very good experience and great service Reviewed on: 6th February 2020

Good

5
Fastest money transfer bank without any lag service Reviewed on: 6th February 2020
Reply from Monese Hi there - it's really great to hear that, thank you! Response date: 7th February 2020
Monese
Monese

Great banking - helps to budget

5
Helped me to separate and budget my money for everyday food costs Reviewed on: 6th February 2020

Fast, smart,trustworthy.

5
A great help for me at the biginning of the road in a foreing country. Thank you! Reviewed on: 6th February 2020