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Monese: Money Account reviews

4.69
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

1
Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017
Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018
Monese
Monese

Good but you have to open bank branches in different...

4
Good but you have to open bank branches in different town Reviewed on: 15th March 2024

Very good bank I highly recommend

5
Very good bank I highly recommend Reviewed on: 15th March 2024

I like the app, it's very easy to use and the servic...

5
I like the app, it's very easy to use and the services in this app. but I can't see my credit score and even though I've been with you for more than a year and a half as a customer, you don't even offer an overdraft. but otherwise I'm satisfied Reviewed on: 15th March 2024

The best internet bank

5
My money is always available whenever I needed it. Very low fees to use the account and I have never been disappointed. The best internet bank I have ever used. Reviewed on: 14th March 2024

Good banking services need to be increasing the inte...

5
Good banking services need to be increasing the international money value Reviewed on: 14th March 2024

Good service overall. Fast

5
Good service overall, fast. Helpful Reviewed on: 14th March 2024

It’s was so amazing service .

5
It’s was so amazing service . Always brilliant Reviewed on: 14th March 2024

Very good service.

5
Very good service. Customer service was excellent Reviewed on: 14th March 2024

Very good bank online i recommended for everyone us...

5
Very good bank online i recommended for everyone use this account its very good Reviewed on: 14th March 2024

very good company, i like so much

4
very good company, i like so much Reviewed on: 14th March 2024