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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

View other Monese products

4.69

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

Bad experience

Bad experience in charging for transfers Reviewed on: 14th March 2024

Excellent service , easy enough for anyone to unders...

Excellent service , easy enough for anyone to understand. Reviewed on: 14th March 2024

Last year I had been scammed,

Last year I had been scammed, I did reported on the app, very very long time to reply to my messages, and I have lost money, definitely not going to stay with Monese, as soon my balance is zero, I will shut down this account Reviewed on: 14th March 2024

I never had problems with my account quick payment v...

I never had problems with my account quick payment very happy with my monese account Reviewed on: 14th March 2024

Excellent experience and reliable

Excellent experience and reliable Reviewed on: 14th March 2024

Very good experience

Very good, experience very well, good application Reviewed on: 14th March 2024

Very flexible and they have a good customer service.

Very flexible and they have a good customer service. I have recommend Monese bank to 18 of friends without regret and they all love their transparency and accountability. Great bank for all Reviewed on: 14th March 2024

Really good bank.

Really good bank. Reliable and straightforward. Reviewed on: 14th March 2024

Good and excellent experience ****************

Good and excellent experience **************** Reviewed on: 14th March 2024

Excellent service

More protected and safe …more benefits Reviewed on: 14th March 2024

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