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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

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4.69

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

My first bank account

I have Monese bank account from when I came in UK and it was very easy to apply online. I still use it even today. Reviewed on: 14th March 2024

Easy to use and practical monthly fees are wee but a...

Easy to use and practical monthly fees are wee but annoying but hey ho... Reviewed on: 14th March 2024

Very good i am happy whit monese

Very good i am happy whit monese Reviewed on: 14th March 2024

I have recommended Monese to so many of my friends a...

I have recommended Monese to so many of my friends and family especially with their bonus schemes and rewards for this. I have never had any issues with them in the years I have been using them. Reviewed on: 14th March 2024

Very very poor customer service.

Very very poor customer service. To the extent now they charge transfer fee. Reviewed on: 14th March 2024

Easy and transparent

I use this as my spending money account. Easy to use. Helps me to budget. The app is simple and user friendly. Reviewed on: 14th March 2024

Very very good servce need every body us This very h...

Very very good servce need every body us This very help full every where nice servce Reviewed on: 14th March 2024

Monese is reliable and gives very good services

Monese is reliable and gives very good services Reviewed on: 14th March 2024

Good Credit Builder Service to improve credit history

Good Credit Builder Service to improve credit history Reviewed on: 14th March 2024

My experience have been splendid

My experience have been splendid Reviewed on: 14th March 2024

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