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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

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4.69

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

Monese has been very reliable and handy

Monese has been very reliable and handy Reviewed on: 14th March 2024

Excellent

Very good company and good customer service Reviewed on: 14th March 2024

Just awful.

Just awful & slow customer service. App is buggy and freezes automatically on my phone. Deleted my app but still get emails from them. Reviewed on: 14th March 2024

Very good but there is no where and how you can cont...

Very good but there is no where and how you can contact the customer service in case of having challenges Reviewed on: 14th March 2024

Es excelente ya llevo un buen tiempo con Monese y no...

Es excelente ya llevo un buen tiempo con Monese y no he tenido ningún problema Reviewed on: 14th March 2024

Very nice bank the best gooWhether your experience w...

Very nice bank the best gooWhether your experience was good or bad, don’t be afraid to share it. Reviewed on: 14th March 2024

Good so far just that you guys don’t have a customer...

Good so far just that you guys don’t have a customer care number Reviewed on: 14th March 2024

All good thank you

All good everything Oryt thank you so much Reviewed on: 14th March 2024

It has been good and easy to use no any...

It has been good and easy to use no any problems Reviewed on: 14th March 2024

Very happy with service and helpful staff

Very happy with service and helpful staff Reviewed on: 14th March 2024

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