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Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5956 reviews)

View other Monese products

4.69

Based on 5,956 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

In the past 5 years have been with Monese, my experi...

In the past 5 years have been with Monese, my experience with them has been absolutely incredible, their app never lets one down. They work hard adding new features and service, they are an ambitious bank and are headed in the right direction. Reviewed on: 19th March 2024

Good bank

Good im loving to use it keep it up wishing the best Reviewed on: 18th March 2024

Nice friendly and happy to help.

Nice friendly and happy to help..I am thinking of sharing my good experienced about monese and monese staf...EEager to help.Which is very good. Reviewed on: 18th March 2024

Nice bank to pay on trips, fast transfering on money...

Nice bank to pay on trips, fast transfering on money, nice app. Reviewed on: 18th March 2024

Take good decision

Well since I have been saving money with monese account I feel okay and also you people let me know about any thing happen in my environment Reviewed on: 18th March 2024

very good cooperation and service.

very good cooperation and service. I recommend. Reviewed on: 18th March 2024

Very nice and cool

Very good It's easy Easy account withdrawals Reviewed on: 17th March 2024

in case of problems

quick and adequate solution to problems Reviewed on: 17th March 2024

Nice to do business with you

Is a good experience , it's a nice customer service Reviewed on: 17th March 2024

Monese has provided me with excellent services and m...

Monese has provided me with excellent services and makes me happy each time I need their services Reviewed on: 17th March 2024

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