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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

View other Monese products

4.69

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

Very helpful and polite very trustworthy

Very helpful and polite very trustworthy Reviewed on: 14th March 2024

All good but they are decreasing one pounds per tran...

All good but they are decreasing one pounds per transaction.so ,I don’t like this system Reviewed on: 14th March 2024

Very reliable, my transfer goes almost immediately,...

Very reliable, my transfer goes almost immediately, they don't give me stress whatsoever Reviewed on: 14th March 2024

Excellent banking Experience

Ever since I started banking with Monese, the difference has been clear, excellent customer service and excellent banking and transparent. Reviewed on: 14th March 2024

Very good bank, excelent everthing

Very good bank, excelent everthing Reviewed on: 14th March 2024

Lovelly bank accept in Brazil everywhere I go accept...

Lovelly bank accept in Brazil everywhere I go accept monese Reviewed on: 14th March 2024

Esy pay and never have't problem with payment or wit...

Esy pay and never have't problem with payment or with top up bank account Reviewed on: 14th March 2024

Is working very well

Is working very well never have problems with it Reviewed on: 14th March 2024

I needed chat and they answered me super quickly

I needed chat and they answered me super quickly Reviewed on: 14th March 2024

They stole my money I complained severally they did...

They stole my money I complained severally they did not resolve it till date. They were just pushing me around. Their customer service is bad. They started charging 1 pound for transfer Reviewed on: 14th March 2024

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