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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

View other Monese products

4.70

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

Very good service, providing me with the banking I need

Very good service, providing me with the banking I need Reviewed on: 14th March 2024

La app es facil de usar y muy comodo

La app es facil de usar y muy comodo Reviewed on: 14th March 2024

Non Existent Customer Service, even for plus members...

Non Existent Customer Service, even for plus members - they simply don't reply to emails for months on end, and then circle back asking "are you still having issues?". This wouldn't be acceptable for any other high-street bank, so not sure why Monese think it's ok. The cherry on top is then asking for a vote as best bank...I think not. Reviewed on: 14th March 2024

Foi meu primeiro

Foi meu primeiro cartão onlaine onde correspondeu sempre minhas expectativas e nunca tive nenhum problema Reviewed on: 14th March 2024

Good experience, never had problems.

Good experience, never had problems. Reviewed on: 14th March 2024

The best bank for me.

The best bank for me. Friendly and easy to use. Money pain in my account always quick. Easy platform. Reviewed on: 14th March 2024

Otimo banco para trabalhar

Até o momento este banco está sendo maravilhoso, está com vcs Monese bank Reviewed on: 14th March 2024

When I have a fraud attempt this bank haven't taken...

When I have a fraud attempt this bank haven't taken any measures to find the fraud or getting my money back and now they started to charge for bank transfer which is a pure case of robbery while other bank doesn't have any charges for bank transfer Reviewed on: 14th March 2024

Ai like monese for valut International

Ai like monese for valut International Reviewed on: 14th March 2024

Phenomenal performance from this bank and customer s...

Phenomenal performance from this bank and customer support staff Reviewed on: 14th March 2024

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